April 6th, 2023: @Twitter has been randomly shutting down API access for many apps and sadly we were affected today too. Hopefully we will be restored soon! We appreciate your patience until then.
With the #earthquake, maybe now is a good time to talk about soft story buildings—you know, the ones that have a tendency to... fall in on their first floor in an earthquake?
The bigger Bay Area cities required these to be retrofitted.
But MANY cities have NOT! Let's look...
San Francisco... YES!
SF mandated soft story retrofits a number of years ago.
SC has 320 #earthquake vulnerable soft story apartment buildings, but has not taken action to require retrofits as other cities have. Cc @AnthonyJBecker
To the best of my understanding, San Diego... NO!
San Diego has *not* required the retrofit of soft story buildings.
(But: SD also has a different seismic hazard profile from LA and the SF Bay Area.)
I think I've come to the perspective that a lot of the problems people associate with government technology/experience/etc. flow from a firm commitment to reasonably—but *imagined*—problems, and far too delayed feedback loops to adjust that commitment in response to reality.
The classic example to me: the "one stop shop" aka "everything in one place"
It imagines that the most significant friction people face in accessing services is having to go to multiple places.
(I'll be bolder than normal...) That's usually quite wrong.
When "one stop shop" is the governing principle (really, meme more than anything), it pretty quickly closes off a scope focused on different dimensions of the problem.
On the heels of this executive order, I am starting here a thread of examples of specific things the federal government could do within its scope — mostly (I hope) from people who directly use these services:
Similarly, let all disabled SNAP beneficiaries — not just those whose states opt in — auto-renew benefits instead of filling out new paperwork when their situation really hasn’t changed
I have to jump first to SNAP: explicit direction from the White House to reduce burdens in getting people the help with food they need is something I'm — of course — wildly excited about.
That's no knock on 10 years ago — I'm saying that the epistemic community building work of folks like @donmoyn@pamela_herd around administrative burdens, and lots of folks (yes me as well) talking about the BS we put people through to get SNAP has reached a new point.
Them: "Why can't we just have a short web form where people could learn all the benefits they're eligible for?"
Me:
By the way:
If you're ever looking at building some sort of intervention for the "screening" user need, I really REALLY recommend you test ASAP with actual clients.
In my experience the "I need a screener" is actually a misunderstanding of what clients say their need is...
...What people actually want to know is "is it worth it for me to apply?"
If a screener itself is a whole lot of work, that does not give a client what they need!
This idea of "people want to know everything they're eligible for" is (imo) a dangerous misunderstanding.