Coaching is about holding somebody accountable for their own actions which can have a transformational effect on someone for the rest of their life @nickbaker100@emmaweber@KingaPetrovai #T4S6#LT23UK
How do you scale coaching? Think landscape not linear when it comes to learning. What are the shortest coaching conversations you can have, and the shortest amount of conversations you can have? Efficiency is key! @nickbaker100@emmaweber@KingaPetrovai #T4S6#LT23UK
Heard of coaching models such as the GROW model? @emmaweber says it's less about the specific model you use, but more about how effectively you use it #T4S6#LT23UK
So how do we use tech to deliver coaching? @nickbaker100 says use tools that people already have in their pockets (e.g. smartphones) or are using in the flow of work. Use widely available content but index it so people can find what meets their individual needs #T4S6#LT23UK
For @emmaweber the real game changer is having a piece of tech that coaches such as a chatbot. This requires transparency with users and recommends having a 'rescue' button for psychological safety #T4S6#LT23UK
How long do you think you might spend chatting to a chatbot coach? @emmaweber says it might be longer than you think (average 25 mins) this might be surprising but if we think about it - how often do we really get listened to? #T4S6#LT23UK
Important to enable the human and tech to work together - for example a chatbot could carry out the initial 'surface level' coaching allowing the human coach to go deeper. Could the Chatbot responses be used to train human coaches I wonder? @emmaweber812#T4S6#LT23UK
Would you be surprised to learn that people are more likely to open up and be truthful with a chatbot than a human coach? @emmaweber #T4S6#LT23UK
• • •
Missing some Tweet in this thread? You can try to
force a refresh
Next up is 'Diversity and inclusion: Impactful interventions' chaired by @niallgavinuk with lead speaker @msabella and her awesome panel #T5S5#LT23UK
Talking about the popularity of unconscious bias training, @msabella shares that unfortunately the evidence shows it doesn't reduce bias but in some cases actually increases bias. Why is that? #T5S5#LT23UK
In his encore to his very well attended session yesterday (standing room only) @DonaldClark now takes us through his latest book, 'Learning Technology' #LT23UK
Starts off by sharing how writing books is just a small part of how he shares his knowledge and learning #LT23UK
AI is here to stay and will radically alter the way we work and therefore learn - it's ok to be concerned but we should also see it as an opportunity @DonaldClark#T1S3#LT23UK@LearnTechUK
Some powerful messages here - those with the skills we need the most (as demonstrated through COVID-19) are often paid less but are less likely to have their jobs affected by AI @DonaldClark#T1S3#LT23UK@LearnTechUK
Next up is the 'Women in Learning' lunchtime session #L1S1#LT23UK opening with the No Man's Land scene from Wonder Woman
Candice Gardner talks about how @dermalogica are trying to change the narrative around preconceived ideas of women in the skincare education industry #L1S1#LT23UK