"Phantom braking, leaving traces on the road. Need help as soon as possible because I don't feel comfortable driving again."
To this day, Karl has received no explanation. The tables from the Tesla Files as of March 2022 list, among other things, the model, vehicle number, mileage, and the software installed in the car, as well as the status of the respective incident.
In the corresponding column, Karl's incident is marked as "closed". Next to the accidents of Manfred Schon and the doctor from California, it says "unresolved".
Karl has lost faith in Tesla and sold his car. Today he drives an electric model from Skoda. The doctor from California is still annoyed with her Tesla. The company has refused to exchange her car. If there is a class-action lawsuit, she wants to join.
Manfred Schon says he can't sell his Model S in good conscience. He therefore offered Tesla to take back the vehicle at market value plus the price for the autopilot. He never received a response from the company.
Handelsblatt asked Tesla and Elon Musk for a statement. About the Schon case, the doctor from California, the Swiss Karl, and the many other thousands of complaints from the Tesla Files. The company did not answer the questions. Elon Musk did not respond either.
Meanwhile, the Tesla CEO continues to rave about a future in which his autopilot guides his customers through traffic as safely as never before. At least safer than any human.
On the way to this utopia, there may be setbacks, even casualties. But failure, Musk writes on Twitter, is not a bad thing. On the contrary: "If things don't go wrong, you're not being innovative enough."
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Tesla Files (part 2): How the Huge Data Leak Occurred
"The state commissioner has serious indications of possible data protection violations by the automotive group Tesla," confirmed a spokesman for Dagmar Hartge, the state data protection commissioner in Brandenburg.
Tesla's German factory is located in this federal state. The data protection authority in the Netherlands has also been informed about the case. Tesla's European headquarters is located there.
The background is the "Tesla Files": The informant who alerted the authorities also contacted Handelsblatt. Our reporters have spent considerable effort over the past few months reviewing more than 100 gigabytes of data allegedly originating from within Tesla.
Ok, that escalated quickly. Yesterday, when I tweeted about the 'Tesla Files', I had less than 10 follower - and yes, they were all bots. Seems like the chief twit hasn't solved the bot issue yet. I've been a quiet observer, but things shifted when I red @handelsblatt's piece.
Now, just to be clear: I have no affiliations with Handelsblatt. I'm just an individual who can read German, has subscriptions to both Handelsblatt and GPT-4 (which handled the translations), and thought it'd be fun to share this in the same format as the Twitter Files.
A massive shout-out to the Handelsblatt team, particularly Michael Verfürden (@mv6) and his stellar squad of 11. Kudos to you for this stellar investigative journalism. Your work merits worldwide attention, and I'm excited to have potentially helped it reach that scope.
Chapter 1: The data was leaked by an unknown source revealing thousands of complaints about unexpected accelerations and phantom braking in Tesla cars.
"Our car just stopped on the highway. That was pretty scary."
How did the company handle complaints? The Tesla Files shed light on this as well. The files show that employees have precise instructions for communication with customers. The prime directive apparently is: provide as little opportunity for attack as possible.
For each incident, there are bullet points for "technical review". The employees who enter this review into the system regularly make clear that the report is "for internal use only".
"Frequent phantom braking on two-lane highways. Makes autopilot almost useless."
How big is the risk for Tesla drivers? The search for an answer to this question leads to a converted cow barn in the Bavarian district of Landsberg am Lech.
This is where Jürgen Zimmermann has his workshop. Up to 700 Teslas roll onto his lift each year, he says. Zimmermann films as he inspects the cars, removes wheels and curses axle shafts. Hundreds of thousands watch his clips on Youtube.
"When my wife was out with our baby today, the car suddenly accelerated out of nowhere."
The National Highway Traffic Safety Administration (NHTSA) is the American counterpart to the Federal Motor Transport Authority. Among other things, the agency is responsible for road safety.
The NHTSA only approved Tesla's Autopilot on the condition that the driver constantly monitors the road conditions to be able to intervene in an emergency.