Robert Novak Profile picture
Jul 18 7 tweets 4 min read Twitter logo Read on Twitter
A customer service story with a happy ending, starring @AeroPress

Aeropress, the coffee press from the flying ring people in Palo Alto, came out with their fourth[1] design in 18 years, the Aeropress XL. ( - not an ad link) https://t.co/lU6rWuoQKIaeropress.com/products/aerop…
Image
@AeroPress I've been using the original Aeropress for over a decade, with three or four in my pantry (clear and tinted), and a couple in boxes for gifts in my office.

I got the Aeropress Go (3 cup version) recently too. Image
@AeroPress I ordered the XL, with a first time direct customer discount.

Order confirmed 11:17am last Thursday.
Email at 3:23pm last Thursday saying the price had dropped by $10.

But the email said if you've already ordered at $79.95, you'll get an automatic refund within two weeks. Image
@AeroPress At 10:42am Monday, refund notification.
At 3:23pm Monday, my XL was delivered.

Not too bad.

I wrote about Aeropress a few years ago, and it may be time to do a renewed post with the original, Go, and XL side by side. Also need to work on Aeropressed brewed cacao.
@AeroPress Need an Aeropress of your own? Get the latest "clear" Tritan edition at , the "original" at https://t.co/mbMUJpvyd9, or the Go at https://t.co/v5iWbvYfQo #ad

XL link in the first tweet if you're brave.amzn.to/3K2Ifgn
amzn.to/3PXSLsX
amzn.to/3K4rtgW
@AeroPress And a must-have accessory is the pressure filter. I got the new Aeropress version () a couple months ago, but still prefer the Fellow Prismo (https://t.co/wwYUsnhUfP which is currently unavailable)amzn.to/3PV2xw6
amzn.to/43x3HRJ
@AeroPress Like this post or this sort of content? Share the original tweet and let me know your Aeropress adventures.

[1] I haven't decided if "clear" counts as a new design. Maybe I'll try it next.

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