Nik Sharma Profile picture
Aug 25 30 tweets 7 min read Twitter logo Read on Twitter
Black Friday is in 10 weeks.

So @Moizali & I spent one hour discussing the best black friday strategies.

We're responsible for $100M+ in online revenue, so we're not f*****g around.

Here are 5 strategies to cash out $1M+ during BFCM weekend 🧵
Black Friday Cyber Monday (BFCM) is a game of Merchandising & Attention

Merchandising is how you:

• Select & display products
• Price them
• Position the messaging

Attention is a competition on who communicates the BEST offers through copy, ads, LPs, emails, etc.
In this playbook, we'll cover

1. Creating bundles the right way

2. FOMO offers 101

3. What to do from NOW until Black Friday

4. Things to focus on during the BFCM weekend

5. Conversion hacks you don't want to miss
1. Bundle your product.

Creating a bundle is all about creating a win-win for you and your customers.

Bundles allow you to combine high-value SKUs with products that don't typically sell.
For example, if you're a flavored water brand and your bundle has 8 items

- 5 items should be high-demand high-selling flavors, so they cover the value of the whole pack

- 3 can be flavors that don't sell so well

The customer gets the value & your stock gets moving.
Bundle pricing should be based on AOVs (average order value)

If your normal AOV is $50, your bundle should be 3x.

And if the bundle costs $150, have items worth $250 in there so you can give a 40% discount.

People love it when you give discounts on discounts.
Pro tip: Brand your bundle in a memorable way.

i. Make up your unique name
ii. Focus on benefits, not features
iii. A name that appeals to your customer demographics
iv. Think about how your product makes the customers feel
2. Create FOMO offers.

FOMO is real & it drives people to take action.

You want to use it in your Black Friday Cyber Monday offers.

And then communicate it smartly in your copy, ads, and LPs.
Make it the best offer of the year

If your Black Friday offer is the best discount you give in the year, say it in your copy.

Something that communicates - "Get our best discount of this year, right now!"

Price-sensitive customers will love it.

Example 👇 Image
Create scarcity by limiting numbers

Say, "Only the first 500 customers get this offer."

It's an easy way to drive conversion.
Create a "loyal customers" offer.

Go to your Shopify dashboard & collect emails of the top 15% of customers from last year.

Send an email on Sunday —"You're getting our Black Friday offer a week earlier because you're our VIP customer."

Make them feel special.

Example 👇 Image
3. What to do from NOW until BFCM

You have 10 weeks or so till Black Friday.

Until then, capture and keep the attention of your audience.

And do business as usual.
Don't mention Black Friday until the 1st of November but keep warming up your funnel

- Run paid ads to capture new attention

- Keep sending emails, SMSs, and ads at least once a week

- Push one piece of content per social channel every day
Create a separate landing page for BFCM

This LP should answer 4 questions

i. What is being sold
ii. Why is this gonna benefit me
iii. What gives this brand credibility to sell me this offer
iv. How soon do I get it if I order today (shipping time)
A week or two weeks before BFCM

Start sending emails and SMSs mentioning the upcoming offers/discounts.

Keep posting 2-3x/day on socials.

The idea is to create anticipation about the upcoming deals.
4. What to do during BFCM weekend

The BFCM weekend is going to be a bloodbath.

A person will, on average, receive 18 promotional emails per day!

So you have to figure out a way to cut through the noise. Image
What you need to do during BFCM

- Get noticed (frequency)

- Have them clickthrough (subject lines)

- Create excitement for your offers (anticipation)
You get noticed by sending emails, SMSs, etc

On the BFCM weekend days, send 4 emails/day

12:01 AM - "Black Friday is here"
8:00 AM - "Email from the CEO "
3:00 PM - "Update: We're running out of stock"
11:11 PM - "Last chance"
Clickthrough is about creating the best offer and communicating it the right way (we covered this earlier in #1 and #2)

And anticipation will already be there if you've managed to do the pre-BFCM week content right.
Segment your offers by the day

If you have multiple SKUs, offer discounts on each of them on different days of BFCM.

So one goes on discount on Black Friday
One on Sat
One on Sun
And another on Cyber Monday

This way you have a new offer for EACH DAY of the BFCM weekend. Image
Look at BFCM as a way of clearing your funnel.

You've got people in the awareness and consideration.

BFCM is the best opportunity to push them through the funnel by creating offers so good they can't ignore!

(Took this from @SeanEcom - thanks bud) Image
After Cyber Monday, go for extended Tuesdays.

Those who missed out on BF or CM will buy on Tuesday.

"Last chance - 5618 shoppers have already availed this offer!"

A good way to keep sales going.
5. Conversion hacks most brands look over

- Many people will skip paying just because they don't wanna go back and remember to copy the coupon code. So during BCFM, apply coupons automatically on the checkout pages.

- If you're giving away free gifts, auto-add to the cart.
- When creating coupon codes, keep *alcoholic* Jerry in mind.

Your coupon code should be such that even drunk Jerry can remember it

Christmas25 ❌
Turkey20 ✅

BlackFriday30❌
BF30 ✅

Independence30❌
USA30 ✅
Also, make your discounts easy to remember.

For example, if you have a 32% discount, make it 30%.

32% is so hard to comprehend, while 30% will be top of mind.

Everyone loves rounding off numbers. So just do it for them.
Make your site's loading speed such that even a dude using an old Android in some remote country (with 3G internet) can load your site in under seconds.

Use to analyze, and to boost speed immediately.pagespeed.web.dev
nostra.ai
Run the Grandma test on your site.

Would your grandma be able to get to your site, learn about what you're selling, and check with more than what she planned to get initially?

The idea is to have a simple website that is also conversion-optimized.
Enable Buy Now Pay Later (BNPL)

Anything above $50 can be purchased in BNPL

Have the "Shop Pay" or "Klarna" options visible on the landing page. Image
Bookmark this and come back to it later.

And if you found this thread insightful, like and share it with your people.

Follow @mrsharma for more marketing/DTC content.
Want to learn more? I love writing about advertising, marketing, and the psychology behind it.

Subscribe to my newsletter (for free) and join 40,000 other CMOs & marketers who work on your favorite brands: nik.co/subscribe

• • •

Missing some Tweet in this thread? You can try to force a refresh
 

Keep Current with Nik Sharma

Nik Sharma Profile picture

Stay in touch and get notified when new unrolls are available from this author!

Read all threads

This Thread may be Removed Anytime!

PDF

Twitter may remove this content at anytime! Save it as PDF for later use!

Try unrolling a thread yourself!

how to unroll video
  1. Follow @ThreadReaderApp to mention us!

  2. From a Twitter thread mention us with a keyword "unroll"
@threadreaderapp unroll

Practice here first or read more on our help page!

More from @mrsharma

Jul 22
In 2019, he started a side project with $3000.

In 2022, the brand hit $150M in yearly revenue.

Bootstrapped. Profitable. The fastest-growing DTC brand ever.

These are the 6 levers of their hyper-growth that you can replicate in your business 🧵 Image
Meet @RyanBartlett, the CEO & co-founder of True Classic.

The apparel brand has 12+ kinds of menswear available in 190+ countries.

And they crossed 2 million orders and $250 million in sales in three short years!

(skip to tweet #8 for the levers)
In 2020 (first year), revenue was $9M.

Two years later, revenue grew to $150M with only 55 employees (per-employee revenue of $2.7M)

Crazy growth & crazy numbers. Image
Read 31 tweets
Jun 29
To celebrate 27 years as an e-commerce guru and all around internet hater, I've written a thread to educate the ignorant on the basics of online retail.

Here's my comprehensive list of 27 reasons your e-commerce website is a f*cking disappointment 🧵
1. Slow loading speed

I've been served an ad. I click on that ad. I'm excited to learn more about this product that hypothetically solves my "problem."

If your page takes more than .5 seconds to load, I'm bailing on the entire thing and never interacting with your brand again.
2. Poor website design

It's 2023. If an AI bot can shit out a basic interface using nothing but 2-sentence description, you have no excuse for poor web design.
Read 29 tweets
May 12
You've probably never heard of Aritzia, but your girlfriend definitely has.

This is because they've built an incredible brand by staying laser-focusing on celeb and influencer content.

And it's all because of their secret "high-low" method.

🧵 Image
For its first 29 years, Aritzia was a brick-and-mortar business.

But, after the financial crisis, executives wanted to diversify the company's revenue streams.

So they spun up an e-comm storefront in 2013 that quickly became successful.

That is, until 2020. Image
When the world went on lockdown, retailers had to pivot quickly.

Millions of people were stuck inside with nothing to do (or buy).

Aritizia decided to build a new playbook. One that would effectively grab attention first, AND THEN sales.

But who can amass that much attention? Image
Read 12 tweets
Apr 26
Good content can make or break a brand.

That's why they say, "Content is king."

But... so is cash.

Sometimes you need content, but you DON'T HAVE cash.

I've been in the same position many times (it's normal!).

Here is "The Broke Man's Content Playbook". 👇
1. Have a good designer.

Off the bat, I know this sounds wacky, but package design is key to standing out from the crowd.

Imagine you were walking through a grocery store and saw these two bars. Which would you catch your eye, the left or the right? Image
Clearly, the right! In fact, good branding saved RX Bar from near failure and helped them secure a $600M payday.

This isn't to say you should hire some Madison Avenue consultancy. There's tons of great overseas talent that will get the job done right.

1 designer > No designer.
Read 12 tweets
Apr 21
After selling his shoe startup, Ryan Babenzien couldn't stop thinking about one theme that had defined his career.

Two years later, he took that idea and founded one of the most successful CPG companies of the past decade.

This is the story of Tiktok's favorite shower head 🧵 Image
Ryan had always been a sneakerhead, but his early career was actually in the entertainment industry as both an agent and a manager.

During this time, he found himself consulting for several streetwear and apparel brands. Image
These consulting engagements later turned to full-time roles at both Puma and K-Swiss.

While working in the apparel space, Ryan saw firsthand how inefficient the wholesale model was.

Products would travel around the world from manufacturer > wholesaler > retailer > customer.
Read 19 tweets
Mar 1
Last week in Los Angeles, I had 1 lunch and 2 dinners with CEOs of fast-growing consumer brands.

They'll do $275M, $10M, and $30M in revenue, conservatively, this year.

These were my takeaways:
You have to have a killer product.

Having a good commodity product doesn't work UNESS you're Mr. Beast or Emma Chamberlain.

To win today, you need:
・ a high-quality product
・ a problem to solve that's widely understood
・ a good understanding of WHY someone is buying YOU
You need to understand your numbers.

Every single CEO knew their:
・ revenue
・ conversion rates
・ CPA by channel
・ how much they're spending on agencies
・ what their margin is
・ what their best promotions are
・ how much working capital they have
・ customer payback window
Read 8 tweets

Did Thread Reader help you today?

Support us! We are indie developers!


This site is made by just two indie developers on a laptop doing marketing, support and development! Read more about the story.

Become a Premium Member ($3/month or $30/year) and get exclusive features!

Become Premium

Don't want to be a Premium member but still want to support us?

Make a small donation by buying us coffee ($5) or help with server cost ($10)

Donate via Paypal

Or Donate anonymously using crypto!

Ethereum

0xfe58350B80634f60Fa6Dc149a72b4DFbc17D341E copy

Bitcoin

3ATGMxNzCUFzxpMCHL5sWSt4DVtS8UqXpi copy

Thank you for your support!

Follow Us on Twitter!

:(