1/24 OK's results are out, and they are not pretty.
OK blames the environment & competition from informal traders.
But maybe there is another a hidden issue that has been a blind spot for OK for over 10 years — Capital Allocation.
A thread🧵 with background & analysis.
2/24 For large companies it is IMPOSSIBLE to maintain a competitive edge if you don't do Capital Allocation well.
Harvard defines Capital Allocation below but hyper simplified Capital Allocation is how a company decides to invest or spend its money to generate returns.
3/24 Generally there are 4 ways to allocate capital.
1. Invest in organic growth 2. Mergers & Acquisitions 3. Strengthen the Balance Sheet (e.g. pay off debts) 4. Return cash to shareholders (e.g. Dividends)
I think OK may have had some missteps on the above.
4/24 The first capital allocation decision that is hard to understand is the interim dividend.
The interim dividend was US$ 0.13 per share & the final dividend was 6.5 times smaller US$0.02 per share.
This is unusual. Interim dividends are usually smaller than final dividends.
5/24 Interim is like halftime in a football match. You may be doing well but you don't know what may happen in the 2nd half.
So normally companies leave some buffer to avoid paying too much cash as an interim dividends halfway through the year.
In the past that is what OK did.
6/24 Below are OK's USD dividends. Only in 2015 was the interim bigger than the final (by a small amount).
This year it was 6.5x bigger 🤯.
This probably means they couldn't really afford to pay the $0.13c/share ($1.6m in total) at interim.
A capital allocation misstep?
7/24 The challenge with paying out too much dividend is effectively you are giving away the biggest advantage a large company has against informal traders - CAPITAL.
Especially in Zimbabwe where there isn't much lending to informal traders, capital is a massive advantage.
8/24 OK knew it was having a capital-intensive year with buying Food lovers, launching their pharmacies & a big store refurbishment program.
In 2016 management decided to pause on paying dividends to invest in the business.
Wouldn't it have made sense to do the same this year?
9/24 Had OK not paid dividends & saved capital, it could have allocated capital to strengthening the balance sheet by paying creditors quicker countering the issue they now are facing with shorter credit terms from suppliers.
10/24 They could have paid down debt or invested the $1.6milion elsewhere.
Even OK acknowledges that one of their constrains is "High interest rates and limited access to funding affecting capital expenditure and investment plans"
11/24 Moving on from the dividend, at least philosophically it is good that OK is being more adventurous e.g. acquiring Food Lovers, starting the Pharmacy business.
I think OK in the past could have been more aggressive in investing in new business opportunities.
12/24 Below is a comparison between Innscor and OK looking at major transactions between 2009 - 2022.
Innscor on the right. OK on the left
Innscor has continually invested in new and diverse opportunities. OK has remained the same.
13/24 I believe Innscor's ability to allocate capital to new opportunities has helped to to grow more and be more resilient as shown in the below.
I actually think OK's revenue has declined in real terms as the $451m is derived from the average official rate.
14/24 OK could have diversified while remaining true to its retail core.
A common trend is that businesses where the shareholders are actively involved such as Innscor tend to be more ambitious.
OK's major shareholders are passive investors Datvest, NSSA, Old Mutual.
15/24 Instead, OK paid out over $30m of dividends between 2010-2017 more than the market cap of many listed companies on the ZSE.
16/24 OK is now struggling with competition from small players & unfortunately their new Pharmacy business is just as exposed to fierce competition.
The number of pharmacies has increased from 287 in 2011 to 933 in 2020.
Was this the best opportunity to chase?
Time will tell.
17/24 OK has placed a lot of blame on the operating environment and a lot of their concerns are valid.
But it will always sounds strange hearing Goliath complain that the fight against about David is not fair.
18/24 To succeed OK is going to need to find opportunities and allocate capital extremely well.
This is not easy because capital allocation is a skill that you don't really need to excel at until you are in executive management.
19/24 Overall, I hope OK can navigate successfully and this challenging season actually helps drive them into a period of innovation that will see OK transforming into a broader and more ambitious FMCG retail group.
20/24 Disclaimer: These thoughts are based on my interpretation of publicly available information and so I may be missing something.
Please comment let me know what you think.
Opposing views are more than welcome!
21/24 I hope you found this insightful. If you did please leave a comment or repost this thread.
I write on the finance & strategy behind the most important companies impacting Africa + 🌍.
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In Zimbabwe, banking does not exist in the typical sense.
In most cases, you have payment processors, custodians, and property companies.
The following visual displays the banks in Zimbabwe with the largest investment property holdings, along with a comparison of select banks in South Africa.
To recap, an investment property is a property held for capital growth and/or earning rental income.
ZB Financial Holdings (ZB) has the biggest investment property portfolio at $137 million. However, this is also because it owns Mashonaland Holdings, which is actually a property company with $93 million in investment property. However, even after that is taken out, ZB still has investment property worth over $40 million.
Part of the reason CBZ wanted to buy ZB was actually due to its property portfolio. Newzwire quoted the CBZ CEO as saying.
"Our main attraction is not really banking, but the other business units, which is your insurance, which is your property.”
To show how significant Zimbabwean banking groups' investment property holdings are, the chart also includes the combined holdings of select South African banking groups for comparison.
If you add up the investment properties held by ABSA, the First Rand Group (comprising FNB, Wesbank, and RMB), and Capitec, the total comes to $62 million, which is less than the individual holdings of Stanbic, FBC, and ZB.
This visual shows the proportion of total loan balances held in personal lending (loans to individuals) compared to other classes of lending, such as business lending.
In other words, the chart highlights which banks lend the most money to people rather than corporations and other institutions.
The outlier is First Capital Bank at 51%, which we covered this week and highlighted this ratio as a potential driver of its strong performance.
The low ratio of Steward Bank at 8% is surprising. Historically, Steward Bank was positioned to become a leading retail bank through its partnership with EcoCash and Econet, even enabling customers to open a bank account on their phone in just 60 seconds.
I would have thought they would have a stronger presence in retail lending as well, but it doesn't seem to have been the case, as at their year-end, 29 February 2025.
Perhaps this is a temporary situation, as Steward Bank is in the process of transitioning after being acquired by TN Group and rebranding as TN CyberTech Bank, with the ambition of becoming a Neo-Bank (a digital-only bank that operates primarily through mobile apps and websites.)
Another interesting data point to look at is the lending rates for individuals compared to those for corporates.
Based on the RBZ data from August, the average weighted interest rates for banks when lending to individuals ranged from 13.49% to 17.59%, and for businesses, from 10.27% to 15.80%.
The image below also seems to highlight another advantage.
You make more money on loans lending to individuals than lending to corporates.
First Capital Bank's Financial Results: A Zimbabwean Bank Making Money From Loans, Not Charges?
As EcoCash, Mukuru and Innbucks eye new opportunities, could First Capital's approach be the blueprint?
An argument could be made that in Zimbabwe, banking does not exist in the typical sense.
Instead, what you have are payment processors and custodians.
Proof of this is the fact that the banking sector generated only 10.4% of its income from interest income, which is typically the core of a bank's activities.
First Capital Bank, however, is an exception in that it still generates 46% of its income from interest income from loans and advances. Given the context, this percentage is actually quite high.
But what is more intresting is who First Capital is lending to.
This fact indicates potential market gaps that companies like Mukuru, Innbuck or even Ecocash could take advantage of.
Let’s unpack!
First Capital Zimbabwe’s Performance
Based on their most recent results for the half-year ended June 30, 2025, First Capital reported a strong start, with a 13% year-over-year increase in net income.
This growth was driven by a big jump in net interest income, which rose 32%.
Notably, the income wasn't driven by gains on the revaluation of investment property, which has been a significant source of “income” for other banks in the past.
For First Capital, this was real operational income, not just accounting adjustments.
Operating expenses decreased slightly from the previous year, and considering the 13% income growth, this represents a significant improvement.
This resulted in a cost-to-income ratio of 48% and an improvement from 55% in 2024. Generally, a cost-to-income ratio of less than 50% is considered favourable. It basically means it costs you 50 cents to make a dollar of income.
Why Starlink is the Best Thing To Happen to Econet.
Econet has one major risk, and it's not competition from Starlink.
Let's Unpack!
Starlink isn't a direct threat to the mobile business; in fact, since Starlink's launch, Econet's income from data revenue has increased by 36%, which is the same rate it was growing the year before.
So there hasn't been any meaningful slowdown.
As unpacked before, Econet's business model is they "Borrow" money to "Build" their network (think base stations) and then "Sell" access to that network, and with the income they "Service" (pay back) the Loans and then "Borrow" more to continue the cycle.
1/11 In its latest report, the Insurance and Pensions Commission revealed that pension funds have once again marked up the value of their property portfolios — even as rental yields slipped to just 3.7%.
At the same time, the very companies that contribute to these pension
funds and rent space from them have increased their overdue payments by 37%.
How much longer can property valuations keep rising?
Let's Unpack!
2/11 About the Insurance and Pensions Commission (IPEC)
IPEC regulates Zimbabwe’s largest institutional investors — pension funds and insurance companies, which together hold and deploy the biggest pools of long-term capital in the economy.
Because of the above, IPEC reports can show you what is happening and what might happen next in the entire economy.
This month, IPEC released their 2025 Q1 Pension report.
3/11 Are Property Prices in Zimbabwe Getting Too High?
There are logical reasons why property prices in Zimbabwe appear to be so high.
We covered that in detail before on Money & Moves.
However, some data points raise questions about whether cracks are starting to emerge in valuations.
In the latest report, total assets increased by 10%.
However, a lot of that growth was driven by revaluation gains, including those from fair value adjustments to “investment properties.”