Simon Wardley Profile picture
Jan 9, 2024 13 tweets 4 min read Read on X
dX: Do you use Cynefin?
Me: I find it useful.
dX: Can I replace your evolution axis with ...
Me: Complex, complicated ...
dX: Yes
Me: No
dX: Why?
Let us take a map. A user has some need met by some capability for which there are three competing solutions, all at different stages of evolution in the product space ... e.g. it could be power production and micronuclear vs tidal power vs solar Image
Each of those competition solutions have a supply chain, which may consist of different components, some shared components etc. Image
In practice, for any given software capability (go talk to @girba) there maybe many components involved. Some of which have known characteristics, but not necessarily all. Often, in the best cases, it'll be a complicated structure ... I'll switch to graph format to show this. Image
But that was one solution, and there may be many solutions to the problem i.e. you may have many complicated solutions to a single problem and the "right" solution (if there is such a thing) is still emerging ... Image
... in other words, a singular "solution" described on a map maybe complicated but the problem space it exists within on that map is complex. Cynefin is a useful frame to have in the back of your mind when you are mapping and no, you can't just fit the labels to the axis.
Instead, think of them as complimentary views. Both are useful.
dX: How do you deal with these different solutions?
Me: Well, if I'm looking at where to invest, I will map out multiple perspectives of a space e.g. in gaming, I took about 70 people and mapped out perspectives such as UX to ethics to ... 7 perspectives in total ...
... I can then ask where to invest to maximise benefits for society or capital across each perspective and then aggregate across all those perspectives. There are many different ways of dealing with these issues. Image
Me: Sometimes those questions overlap, often far apart but it gives me an idea of where to explore. Where to map.
dX: When do you stop?
Me: When the group feels it has a useful enough handle on the space to make informed choices. For an industry that can take a few dozen hours.
dX: But how do you make the choice?
Me: Discussion, application of patterns (such as climatic), scenario planning ... all of this stuff can happen rapidly with a group with good awareness of the space. There are also frameworks like Estuarine mapping which look useful.
dX: Mapping is hard.
Me: Well, mapping begins with some pretty basic and simple tasks like understanding your users, their needs, the components involved, the chain of components, and how evolved those components are. Even those would be a huge win for many companies ...
.... after which you can use the maps to challenge what you're doing (because they provide a common language) and start exploring the right methods. There's a long list of principles to follow (the doctrine). OSOM has a nice list - ...osom.guide/doctrine/

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More from @swardley

Dec 1, 2024
X : What is the deep state?
Me : Depends. You have various conspiracy theory forms and then there's the general term used to describe networks of power operating outside traditional democratic processes. This includes the influence of corporate interests, financial bodies, think tanks, wealthy individuals, lobbysts firms and institutions on government policy. Why?
X : Is Trump going to war on the deep state?
Me : I suspect you'll find that Trump brings his own corporate interests, financial bodies, think tanks, wealthy individuals, lobbysts firms and institutions that will have influence on government policy outside of the normal democratic process.
X : What does that mean?
Me : It means the deep state doesn't usually go away, it just changes i.e. a different group have influence. Unless Trump is planning on a radical program of transparency. Now, that would be interesting. Never seen Trump as a transparency champion.
Read 18 tweets
Nov 30, 2024
X : Did you research healthcare investment?
Me : Back in 2023. A group of clinicians mapped multiple perspective of healthcare - including AI, clinical decision making, healthcare value chain - then we used those to determine where to invest from a societal and market benefit. Image
Me : ... from the table, if your focus is on society then your priority for investment should be measurement of health outcomes (against Patient Reported Outcome Measures) and sharing of medical data. If you're after market growth then try personalised medicine and preventative healthcare.
X : How do you produce those tables?
Me : Pick a field ... like healthcare. Ideally get 40-60 people together with experience i.e. clinicians. Ask them to write down post-it notes of what matters ... Image
Read 11 tweets
Nov 29, 2024
X : What is the most essential skill for AI in the future?
Me : Critical thinking in humans. Alas, we don't usually teach this at school because we're too focused on producing useful economic units.
X : Useful economic units?
Me : Turning humans into automatons for the workplace.
X : Do you have evidence for this.
Me : I took a group of educational consultants, academics and teachers in 2023 and mapped out education from multiple perspectives ... purpose, micro-credentials, asynchronous & synchronous learning, learning models, social learning ...
... we then used the maps to identify where to invest for both societal and market benefit. We then aggregated the results, into the table attached.

If your focus in on societal benefit, then invest in lifelong learning and critical thinking. If your focus is on making money then invest in educational AI and digital access.Image
Read 26 tweets
Nov 7, 2024
It amazes me that the most important metrics (lines of code, story points, cycle time, devex satisfaction) in development are the two that are never discussed, let alone measured ... mean time to answer (mttA) and mean time to question (mttQ).
Whenever we start with building a system or managing a legacy environment, we need to ask questions and get answers. Those are skills which can be hindered or supported by the toolset around you ...
... in the very worst cases, engineers are forced into reading code to try and understand a system. Upto 50% of development time can be spent on reading code ... a process we never question or optimise. That is madness.
Read 13 tweets
Sep 26, 2024
X : Thoughts on a return to office policy?
Me : It happens for two basic reasons:-
1) loss of status symbols (top floor office etc). Many execs need these to say "I'm the boss"
2) headcount reduction (i.e. people will leave) due to a weakness in the finances.

Why?
X : What about productivity and innovation?
Me : Those are "reasons" given but they're all bogus and don't stand up to scrutiny. However, there is a third.
X : Colloboration?
Me : Stranded assets - offices etc. No exec likes looking at an empty building they spent £300M on.
X : Basically - status symbols, weaknesses of finances and political capital?
Me : Sounds about right.
X : Did you see Amazon has a return to office policy -
Me : Oh. That's concerning.geekwire.com/2024/survey-by…
Read 11 tweets
Sep 9, 2024
X : Our strategy doesn't align with our business.
Me : How do you mean?
X : We create these strategy documents but they never really get implemented as the day to day business takes over.
Me : That's common. Can I ask a question?
X : Sure
Me : ...
Me : Do you map?
X : I've heard of your technique but we don't use it.
Me : Ok, so your business operations is not based upon a map of the landscape?
X : No
Me : And your strategy is not based upon a map of the landscape?
X : No
Me : What made you think they would align?
X : They are supposed to align and we wrote our strategy on our understanding of the business.
Me : Your wrote your strategy based upon stories. There's no means to create a consensus of your landscape, to challenge what your are doing. There is no mechanism for alignment.
Read 10 tweets

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