A conversation I have frequently about ACH speeds.
Me: The most important factor to understand is Reg E and the broader constellation that makes banks liable for consumer accounts being drained.
X: But other nations manage this without slowing down bank transfers.
Me: Which one.
X: Take India for example.
Me: UPI is an extremely impressive payments system and public/private partnership. What will a bank tell you if you are abused using it?
X: ‘LOL skill issue bro’
Me: Yes, really important to understand that American banks cannot do that.
X: What really.
Me: Yes.
X: But the U.S. is legendarily hostile to consumers relative to many other developed nations.
Me: Regulation E is short and straightforward. Here is an official dot gov explainer of it. Here is a screenshot of an American bank statement note about it.
X: But they probably just /dev/null all calls about it, right.
Me: In fact they do not, as you would know if you had been an unpaid advocate for people with banking issues. To their discredit, they do attempt to do this with regards to Zelle specifically, for biz strategy reasons
X: I knew it was just an excuse!
Me: Do you understand that Zelle being instant and free is core to the reason they engage in these shenanigans basically uniquely w/r/t Zelle payments and not w/r/t ACH or debit or credit or…
X: Your banks are just so bad.
Me: *sigh*
X: Perhaps because it is your nation is so bad? What with the crime and all.
Me: I have had the experience of living in Japan, which for various reasons has a low crime rate. Do you know what poster adorns the foyer of my condo?
X: Can’t possibly be relevant.
Me: The Tokyo Metropolitan Police’s periodic exhortation attempting to prevent mostly elderly people from being abused through instant bank transfers of their life savings.
X: What how is that a thing.
Me: It’s very much a thing. See also most ATMs in country.
X: What.
Me: Yeah they might have a life-sized cutout of a police officer next to them saying “Are you on the cell phone? STOP. It’s a scam.”
X: Oh bullshit.
Me: *shows photo*
X: That’s not AI?!
Me: At many ATMs it is a smaller earning but I do like the life sized cardboard cop.
Me: Anyhow this has many downstream implications, too. For example, banks receiving ACH transactions will not credit them instantly, due to fear of reversal. This will frequently be on a case by case basis.
X: Hah like bank transfers can be reversed. Can you even imagine that.
Me: I can, in fact, imagine a bank transfer system where any transfer a receiving bank gets must be immediately sent back if the sending bank asserts any reason for a reversal over a relatively short window and then, oh, 60 days or so in the case of fraud.
X: But that doesn’t…
X: … work. They’d lose money all the time.
Me: Yes it is indeed a costly guarantee to make.
X: No bank would actually go through with that. Banks are bastards.
Me: *pounds head into table*
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In this thread you have a crypto firm doing a soft freeze of a crypto VC’s account, an executive escalation, CEO involvement, and a swift rescinding of the freeze.
Pointing to it because a) all of this happens in the non-crypto side of finance b) unusually publicly documented.
“We” could change this but “we” have not prioritized changing it, for a variety of reasons. The “we” is more complicated than people often model “us” to be, and has crosscutting preferences implicated here, such that velocity increase is not good in all circumstances.
Many people erroneously believe that banks keep transfers slow primarily to earn interest income on “the float.” This is basically because they learned the financial industry from regurgitations of the career of Warren Buffett. In insurance, float is a very, very big deal.
In banking, float is far less of a big deal. Just run the numbers. A $2k ACH earns 27 cents of interest for each day you delay it.
This would have been straightforwardly true at a major U.S. research university in 2004, and I doubt facility with the command line has increased in the intervening 20 years.
Being able to use any source control system put you in top 1% (not exaggerating) and THAT I would predict has actually changed, thanks primarily to git and GitHub-centric OSS development and deployment.
(Joel Spolsky’s “Joel Test” for assessing software company engineering culture was approximately the same vintage and one of the ten prongs was “Do they use source control at all?”, which is no longer a mark of distinction, to put it mildly.)
I continue to think there’s a fairly titanic gap between the tech industry (as broadly understood) and someone in Columbus working as Network Administrator I at a mortgage company.
Often they end up talking past each other and/or assuming away existence of the other side.
One’s perpetually on the hunt for talent. The other’s perpetually an email away from losing their job, and the expectation they will take months to line up a new one.
One’s incredulous an engineer could ever be unemployed. Their HR department would screen out the other’s resume before ever speaking to them.
(Many in tech don’t know that happens. Talk to Recruiting sometime about what they think you want them to do.)
A contractor said something during this project which I thought was both compassionate and the sign that he was a skilled professional, and I thought I’d share:
Scene: My mother, who has some mobility challenges, is sketching out what she wants in her kitchen. He listens.
Then he takes me aside. Following conversation is indicative.
Me: All sound reasonable?
Him: I’ll build whatever you two decide on, but I wanted to have a conversation with you in private first.
Him: Nobody wants to get old and nobody wants their parents to get old, but it happens to everyone, and may God grant your mother many happy years.
Me: Thank you for saying that.
Him: How big do you think a wheelchair is?
Me: Mom doesn’t…
Ruriko: I asked at the train station how to use the automated gates to get the child’s rate for Lillian.
Me: OK.
Ruriko: That was really hard.
Me: OK.
Ruriko: Then I asked the attendant how old children could be and still receive the child’s rate. Do you know what she told me?
Me: I will bet it did not include a correct answer.
Ruriko: How can you work as a train station attendant and not know that answer.
Me: *sigh* America.