Simon Taylor Profile picture
Mar 31 12 tweets 2 min read Read on X
A founder sold her startup to JPMorgan for $175M.

The bank thought they were getting 4 million customers.

They actually got 300,000.

Now she's going to prison.

The Charlie Javice story is a masterclass in how NOT to exit your startup... Image
Charlie Javice founded Frank, a financial aid platform for students. By 2021, she'd raised over $20M from notable investors.

She'd even been featured in Forbes 30 Under 30.

JPMorgan saw a golden opportunity: acquire Frank and sell banking products to millions of students.
But there was one problem...

Frank didn't have millions of users. Not even close.
When JPMorgan asked for customer data during due diligence, Javice faced a choice:

- Walk away from $175M
- Create fake customers

She chose option B.
First, Javice approached Frank's head of engineering to create synthetic data for 4M customers.

He refused.

So she hired a math professor for $18,000 to generate 4 million fake customer profiles instead.
The math professor created a data file of 4M non-existent people.

This file was given to a third-party verification firm that simply counted the rows and confirmed: "Yep, looks like 4M customers!"

JPMorgan's team bought it.

Literally.
JPMorgan wired $175 million, and the deal closed.

Then came time for JPMorgan to actually market to these supposed millions of customers...

When they sent out emails, only 28% were even deliverable.

The fraud unraveled spectacularly.
The prosecution's case was damning:

- Evidence of payments to create fake data
- Clear intent to deceive
- A paper trail showing Javice knew exactly what she was doing

Last week, a jury took just hours to convict her on all counts.
What's shocking isn't just Javice's fraud, but how easily JPMorgan was duped.

Some JPM employees had raised red flags about the data, but deal fever won out.

The bank's due diligence process was embarrassingly shallow for a $175M acquisition.
Even more remarkable? JPMorgan never insisted on:

- Running basic email validation checks
- Sampling the customer data
- Verifying with actual users

One of America's largest banks got outmaneuvered by a 30-year-old founder.
This story resembles other tech frauds we've seen:

- Elizabeth Holmes (Theranos)
- Sam Bankman-Fried (FTX)
- Adam Neumann (WeWork)

All leveraged FOMO and surface-level credibility to bypass thorough scrutiny.
The lessons are clear:

For founders: Short-term fraud → long-term prison. No exit is worth decades behind bars.

For acquirers: Verify everything. Twice. Especially customer data, which is often the primary asset.
Javice now faces decades in prison, though she plans to appeal.

The most incredible part? She could have built a legitimate business with her talents and connections.

Instead, she chose a shortcut that led to the longest possible detour: federal prison.

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More from @sytaylor

Jan 12
Stablecoins aren't cheaper; they're better

The mistake is comparing card fees to crypto network fees.

This is Apples-to-oranges (see table).

Stablecoins are now over $200bn.

Here's how they make payments better. 🧵 Image
Visa doesn't move money; banks do.

When you pay with a card, Visa takes 15 cents.

Yet merchants pay $3.20 on a $100 purchase.

Where does the rest go? Image
You're not paying for moving money.

You're paying for managing risk.

What happens if you buy something and need to return it?

The whole industry is built on:
- Checking for fraud
- Stopping money laundering
- Preventing sanctions violations
- Managing disputes
Read 9 tweets
Oct 4, 2024
TL;DR on yesterday's SWIFT and VISA Crypto announcements

SWIFT announced backward compatibility with their network for banks doing things with tokens.

VISA announced a service that lets banks turn Fiat into Stablecoins or tokens

What's the difference? 👇
The two networks play different roles.

Therefore their announcements fill a different need.

SWIFT is Layer 0 for bank-to-bank payments. It is not a settlement layer; it is a messaging network.

VISA is a consumer-facing brand that unlocks in-store and commerce.

Banks eventually settle via SWIFT or their local central banks.
SWIFT typically

- Does less transactions (50m per day)
- Does way higher volume ($5 trillion per day)

VISA typically

- Does way more transactions (720m /day)
- Does less volume ($33bn /day)
Read 5 tweets
Dec 15, 2022
If there's a consistent theme in technology and Fintech, it's the low hum of fear.

You're probably reading lots of 2023 predictions, but most explainers miss these key details 👇

1. Financial services is the world's largest profit pool

The prize for disruption is massive Image
2. Banks are making a come back, but it won’t last forever

Banks suffered a “lost decade” after the financial crisis. Now as interest rates rise they’re returning to profitability. Are the good old days back? Image
No.

Most traditional banks trade below their book value and will continue to do so

The opportunity for banks is in niche’s like enabling payments or embedded finance Image
Read 11 tweets
Oct 11, 2022
Bowing to pressure, Goldman Sachs will no longer pursue checking accounts for the mass market. Bloomberg reports Goldman will also limit their consumer lending but will continue their existing card partnerships. 🧵
🤔 There goes the case study. When pointing at "who's doing something interesting in consumer, every consultant (including me) would point at Marcus.

Amazing resilience and case study in how to do "new" in big org. Reality bites. Massive org w/ shareholders and P&Ls has bitten.
🤔 It was a great strategy but expensive execution. Marcus had three legs to their strategy. 1. Becoming a universal bank direct to the consumer across all product types. 2. Partnerships like Apple Card. 3. Starting to offer APIs to get into Banking-as-a-Service.
Read 10 tweets
Sep 18, 2022
The average P/E multiple for Fintech businesses in public markets is 3.4x. That puts the Fast .com's 166x revenue multiple from 2021 into a sharp perspective!

So is Fintech dead? I don't think so.
The whole venture and tech sector is down

Of the 124 tech IPOs in 2021, only 15 are above their trading price

Fintech deal velocity is also slowing (h/t @ftpartners)
*Some* Fintech companies burned cash rapidly to compete on who could grow fastest.

With the pandemic and unlimited marketing spend, many hired too quickly, and did so with questionable future business models.
Read 9 tweets
Sep 13, 2022
It feels like every brand has launched cash-grab NFT projects, and many groan when they see another announcement.

But I think this announcement from Starbucks is much better than people give it credit for.

stories.starbucks.com/press/2022/sta…
Starbucks has mastered loyalty.

Starbucks has 24.2m active rewards users, who pay with the app to get 1x extra star with every purchase.

Why not build in a little game and unique experiences with artists if it deepens engagement?
Starbucks app has roughly $1.2bn sitting on their cards today, all because they gave out extra magic stars.

And you're telling me people won't play a game if there isn't some benefit in it for them?
Read 4 tweets

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