1. Doubt Is Erased by Doing
↳ Teams hesitate because they overthink
↳ Start messy, iterate quickly, win consistently
2. Success Comes Slowly, Then All At Once
↳ Great teams look like overnight successes
↳ But they're usually many thankless years in the making
3. Indecision Fuels Fear, Action Erases It
↳ Waiting for perfect clarity paralyzes teams
↳ Action creates momentum, momentum creates impact
4. People Only Remember How You Made Them Feel
↳ Results matter less than relationships
↳ Build trust and connection, performance follows
5. We Are More Powerful Collectively Than Individually
↳ 1+0 always equals 1
↳ But sometimes, we can make 1+1=3
6. Whether You Think You Can or Can't, You're Right
↳ Team belief becomes team reality
↳ Culture is just shared conviction out into action
7. Ideas Become More Valuable When You Share Them
↳ Hoarders lose, collaborators win
↳ Ideas without execution are just wishful thinking
8. If You're 100% Qualified, Aim Higher
↳ Complacency slowly suffocates great teams
↳ Growth happens at the edges of ability
9. Progress Is Never A Straight Line
↳ Expect setbacks, celebrate rebounds
↳ Resilience is a team sport
10. Ideas In Your Mind Aren't As Clear As You Believe
↳ Overinvest in defining and aligning on excellence
↳ What's obvious to you is invisible to others
11. Effortless Masters Begins as Woeful Beginners
↳ Excellence is earned through awkward starts
↳ Give everyone space for learning and growth
12. No One Sees the Effort, Only the Outcome
↳ Behind every win are countless sacrifices
↳ Build daily habits that quietly compound
13. You Can Be a Masterpiece And a Work In Progress
↳ Perfect teams don't exist
↳ But teams that persist become unforgettable
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Firing people sucks. The only thing worse is being fired. It is easiest to push the idea from your mind. Ignore it. But in each life, there are moments that matter 100x more than others. Those are worth being prepared for. This is one of those moments. Here's how to be ready:
Watch the Radar
Layoffs rarely surprise.
Internal: Slowed spending? Frozen hiring? Leaders distracted by "secret" projects? Why? They stop the bleeding before cutting deeper.
External: Layoffs at competitors? Fundraising stalled? Ask: How different is your company?
Build a Runway
You'll make better decisions if you're not worried about basic needs. Get on the fast track to saving 6 months of living expenses. How?
Reduce your burn: lower costs from big to small
Grow your income: spin up your side hustle now
Unclear expectations cause 95% of problems at work. The manager is frustrated. The employee is confused. Everyone loses. Here's my simple playbook for managers and employees to get on the same page fast:
If you're the manager:
Setting expectations is your primary job.
If your team doesn't know what you expect, you're failing them. And despite great effort, chances are they're letting you down.
The vicious cycle of frustration builds.
If that's the case, there are only three causes:
1. You're not managing your boss well 2. You're incapable of making a decision 3. You're hoping people will read your mind
I've trained 1400+ managers. They all struggle with delegation. The issue isn't assigning work. It's ensuring the work gets done well without micromanaging. Here's a simple 5-step system for helping your team succeed:
1. Create Clarity
Establish 5 parameters upfront:
• Outcome: What success looks like
• Quality: What signals done
• Method: Agree on how the work gets done
• Timeline: Set clear milestones and deadlines
• Risk: The boundaries for autonomy
2. Preview Your Approach
Calibrate oversight based on:
• How critical the work is
• Their confidence in the person
Then communicate the plan:
• "I'll check in at these specific points..."
• "Here's how I'll measure progress..."
If I've learned one thing about leading teams the last 25 years, it's that you won't get anywhere without trust.
Here's how to build it (and keep it)🧵
There are 4 types of trust.
Each one build upon the previous:
• Character Trust (integrity)
• Capability Trust (skills)
• Consistency Trust (reliability)
• Connection Trust (relatability)
Skip one and your foundation is shaky at best.
CHARACTER TRUST
• Do what you say you'll do
• Take radical ownership of mistakes
• Be honest even when it's uncomfortable
• Make decisions based on principles, not politics
Most managers have a fuzzy picture of their people.
They know job titles and recent projects. Maybe some surface-level preferences.
High-performing managers have high-fidelity pictures of every team member.
Here's how AI helps you build them:
THE PICTURE YOU NEED
A complete view includes:
• Capabilities (what they can do)
• Preferences (how they work best)
• Character & Values (who they are)
• Expectations (what success looks like)
• Development goals (where they're headed)
CAPABILITIES: What they can do
Feed AI:
• Performance reviews and peer feedback
• Project outcomes and deliverables
• Examples of their best work
Prompt: "Analyze these and identify their top 3 competencies and 2 growth areas."
Good feedback drives people to change.
Bad feedback drives them out the door.
A simple playbook to get it right 🧵
Clarity
Without clear expectations, all feedback feels like criticism.
- Define what excellence looks like upfront
- Use measurable language that eliminates interpretation
- Provide specific examples that illustrate the standard
Clear is kind. Ambiguity is future resentment.
Contrast
Meaningful improvement requires seeing the gap.
- Highlight the difference between current and desired states
- Use data to size the gap accurately
- Acknowledge progress by measuring distance traveled
The gap isn't a judgment.
It's the roadmap to growth.