Best part -- trying to figure out how to turn *in* my Ioniq 5 to (another, more local) Hyundai dealer. I call SIX TIMES over the course of hours. Nobody answers the phone.
Nobody answers the "general questions" line. Nobody answers the "finance" line. I finally push over to the sales line, where I immediately get an answer. I guess "sales" is the only people working between 9 am and noon at the local Hyundai dealer.
And, of course, Hyundai only accepts turn-ins Monday through Thursday. They will not make an exception for Friday, any time of day. I could come in right when they open at 9:00 a.m., but nope, it's not happening.
The franchise model absolutely sucks and I don't think I ever want to go back to dealing with it again. The dealership system is entirely anti-consumer, which is ridiculous given how much you're spending on a fucking car
@threadreaderapp unroll. thanks!
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