👨💻 Lazy-tweeting product content strategist ✍️ Journalist for CNET, Business Insider, WSJ, CNN, and you? 👀 https://t.co/jg6f70t4Ah 🎓 Medill M.S.J
Dec 19 • 5 tweets • 1 min read
Best part -- trying to figure out how to turn *in* my Ioniq 5 to (another, more local) Hyundai dealer. I call SIX TIMES over the course of hours. Nobody answers the phone.
Nobody answers the "general questions" line. Nobody answers the "finance" line. I finally push over to the sales line, where I immediately get an answer. I guess "sales" is the only people working between 9 am and noon at the local Hyundai dealer.
Dec 19 • 24 tweets • 4 min read
All companies should be able to sell cars direct to consumer. My experience with Hyundai when trying to lease a new vehicle post-Ioniq was lazy, annoying, and generally unhelpful.
They would have probably gotten another sale if I could have had a no-BS experience. :\
Elaboration: They sent me some "year / lease end" deals for gas-guzzlers unprompted, so I reached out to let them know I'd actually be interested in an Ioniq 5 or 6 lease instead.
