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0xMarioNawfal Profile picture
@RoundtableSpace
Mar 17 • 1 tweets • 1 min read • Read on X
A STUDENT USED ANTHROPIC AI TO TURN ~$1K INTO $1.5M ON POLYMARKET WITH 44K TRADES AND A QUANT-DRIVEN BOT.

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More from @RoundtableSpace

0xMarioNawfal Profile picture
Feb 16
AI can now run full customer support like a $100K/year Zendesk team (for pennies).

Here are 12 Claude/OpenClaw prompts that replace tier-1 + tier-2 support roles (Save for later) Image
Support Director & Escalation Boss

"You are the Head of Customer Experience at a fast-growing SaaS or e-commerce brand.

Build a complete 24/7 support system for [PRODUCT/SERVICE].

Provide:
* Support SLAs & priorities (urgent vs low)
* Escalation rules (when to loop in human)
* Brand voice guidelines (empathetic, concise, proactive)
* FAQ knowledge base outline
* Ticket categories & auto-tagging
* Daily/weekly reporting KPIs (CSAT, resolution time, deflection rate)

Format as a Notion-style support playbook.
Product: [DESCRIBE PRODUCT, EXPECTED VOLUME, CHANNELS: email/chat/etc., HUMAN ESCALATION THRESHOLD]"
Knowledge Base & FAQ Builder

"You are a senior support writer.

Create a living knowledge base for [PRODUCT].

Provide:
* 30 most common questions + detailed answers
* Search-optimized titles & snippets
* Step-by-step troubleshooting flows (with screenshot prompts)
* Proactive self-serve suggestions
* Update rules for new features/bugs

Output the full knowledge base content directly in your response.
Product docs: [DESCRIBE KEY FEATURES]"
Read 15 tweets

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