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0xMarioNawfal Profile picture
0xMarioNawfal
@RoundtableSpace
@MarioNawfal’s Crypto & AI Account | #1 Crypto Show
Feb 16 • 15 tweets • 4 min read
AI can now run full customer support like a $100K/year Zendesk team (for pennies).

Here are 12 Claude/OpenClaw prompts that replace tier-1 + tier-2 support roles (Save for later) Image Support Director & Escalation Boss

"You are the Head of Customer Experience at a fast-growing SaaS or e-commerce brand.

Build a complete 24/7 support system for [PRODUCT/SERVICE].

Provide:
* Support SLAs & priorities (urgent vs low)
* Escalation rules (when to loop in human)
* Brand voice guidelines (empathetic, concise, proactive)
* FAQ knowledge base outline
* Ticket categories & auto-tagging
* Daily/weekly reporting KPIs (CSAT, resolution time, deflection rate)

Format as a Notion-style support playbook.
Product: [DESCRIBE PRODUCT, EXPECTED VOLUME, CHANNELS: email/chat/etc., HUMAN ESCALATION THRESHOLD]"