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Aaroh Profile picture
Aaroh
@AarohMankad
Recreating Lending @Plaid, Tiktoks @seattletechbro
Jun 24, 2019 • 7 tweets • 3 min read
Thread: How do you scale an intimate experience to an international stage? Former Starbucks CEO @HowardSchultz chimes in on this @mastersofscale episode. Some excerpts follow:

mastersofscale.com/how-to-scale-i… First and foremost, @Starbucks is not a coffee business serving people. Starbucks is a people business serving people.

This foundation makes sure that every decision made is for the good of the customer *first*, not the bottom line.