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Aaroh
@AarohMankad
Recreating Lending @Plaid, Tiktoks @seattletechbro
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Jun 24, 2019
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7 tweets
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3 min read
Thread: How do you scale an intimate experience to an international stage? Former Starbucks CEO
@HowardSchultz
chimes in on this
@mastersofscale
episode. Some excerpts follow:
mastersofscale.com/how-to-scale-i…
First and foremost,
@Starbucks
is not a coffee business serving people. Starbucks is a people business serving people.
This foundation makes sure that every decision made is for the good of the customer *first*, not the bottom line.