Edit 🤬 You’re spending too much time, energy & money on s***** retention strategies.
Why? Because once you’ve nailed the fundamentals — meaning, email + SMS automation …
Most of us end up pushing harder and harder on smaller and smaller levers.
Jan 23, 2023 • 10 tweets • 2 min read
You’re marketing wrong if people call your marketing great.
Why?
Because buying an emotional act not a logical one.
And so is every steps that leads it.
Nov 11, 2022 • 28 tweets • 20 min read
5 Reasons I Decided to Join a Company I’d Never Heard Of
Or … the biggest bet of my marketing career 😬 ‘cause the headwinds are pounding + everybody’s bigger than us.
First things first, I’m thrilled to finally announce my position as Head of Marketing at @Recartapp, an SMS platform for @Shopify businesses.
I reviewed the financials of DTC’s 1,000 fastest-growing brands, analyzed proprietary data from the four major credit cards, interviewed 329 executives, and read 291,336 words worth of academic reports …
Here are 10 Black Friday trends guaranteed to 25.1X your 2022 YoY sales🧵
1/
Consumers are price sensitive and really want good deals.
Oct 18, 2022 • 8 tweets • 11 min read
5 marketing lessons from 5 (disgustingly good) threads.
Because it’s the only alternative I’ve got to throwing up with jealousy at how good they are.
Plus, every single one of ‘em will make you a better marketer and Twitter(er)!
Oct 7, 2022 • 7 tweets • 5 min read
Had the distinct pleasure of consulting on this 🔥 project.
Here’s 5 reasons it matters.
None of which will add a single thing to your Black Friday prep …
1/
SMS marketing won’t make or break your holiday sales. What it should do is add incremental value to every click, visitor, and customer your campaigns drive.
That means you don’t need an “Ultimate” 50-page PDF.
The future belongs to brands who can blend a single story — not theirs, the story their audience already inhabits — across multiple “rented” channels and drive customers to owned locations: closed communities, consistently returning visitors + the almighty email list.
Unfortunately, “story” is a dangerous word in marketing.
Especially in ecommerce where the transactional nature of most purchases makes frontloading the brand’s story a double-edged sword.
May 28, 2022 • 26 tweets • 13 min read
12 ugly charts + 25 tweets for 1 beautiful lesson.
What happens when you turn off bad ad spend that isn’t bad … and how can you make sure you don’t?
1/
To start, everything below comes from our weekly ecommerce data newsletter: bit.ly/3LrggFj
Next month, we’ll be 3Xing the number of metrics (so, if you find this helpful, sign up).
In preparation, we discovered something unexpected.
After fighting my way through untold dashboards and spreadsheets these last few weeks, I’ve come to a momentousness epiphany about what it takes to grow an ecommerce business …
Before I reveal it, I want you to know the level of mental exertion and emotional energy this took.
Without hyperbole, the path that led here has nearly undone me.
Apr 26, 2022 • 15 tweets • 3 min read
Retention is not the new acquisition.
Yes, whoever can front the most CAC while remaining profitable in cash-flow constricted timeframes … win.
And absolutely, retention (60–90 day LTV) fuels that.
Feb 23, 2022 • 8 tweets • 5 min read
Want a +43% conversion rate on your landing page?
Here’s exactly what we did: Five lessons on seven organic shares over two weeks to get 373 new subscribers …
4/ The sum of your shares is bigger than the parts
5/ Keep the momentum moving (but not at the cost of honesty)
Feb 21, 2022 • 7 tweets • 3 min read
1/
If you had a $10B problem, how much effort would you put into fixing it? That’s the projected cost of iOS 14.5 to Facebook this year, straight from its CFO.
Below: Data from ~250 stores. Then: three (warm) takes.
Here ⤵️ weekly data drops content.commonthreadco.com/ecommerce-data…
Disclaimer: This is not financial advice; all data is (a) subject to change as we standardized our sample set, (b) meant to be directional only, and (c) taken from Statlas.io ~30% CTC clients.
Feb 11, 2022 • 11 tweets • 2 min read
Marketing isn’t about sales. It’s about salvation.
- What hell does it save from?
- What heaven does it deliver?
Rule two (of ten) for creating the best f****** things on the internet: Find the drama
Here’s how step-by-step …
Hell 👿
Brings the problem to nightmarish life: fear, frustration, failure. Heap numerical, emotional, or social consequences upon your audience. Expose them to the nightmarish reality they truly face.