Since 2016, I've had conversations with ~5000 design leaders at 200+ dinners and ~100 virtual events, and lots of slack threads. I also helped drive some industry benchmarking reports.
I finally synthesized all the notes.
A thread on lessons learned about design leadership. 🧵
Top design-leadership challenges in product design.
- hiring/retaining talent
- building consistent end-to-end UX at scale
- maturing the function
- operationalizing design
- establishing trust with the c-suite