"Recently, senior executives at Salesforce have admitted, both internally and publicly, that they massively overestimated AI’s capabilities. They have found that AI simply can’t cope with the complex nature of customer service and totally fails at nuanced issues, escalations, and
long-tail customer problems. They even say that it has caused a marked decline in service quality and far more complaints.
But the problems go far deeper than that.
Both employees and executives have said that the company is wasting countless resources on firefighting to
Jul 1, 2025 • 7 tweets • 2 min read
$TTAM Thesis Summary
+7th largest cement company in the US (5% share)
+61% FL by revenue
+31% mkt share in FL, 30% in VA, 30% in NC, 24% NY
+150 mile profitable shipping radius for cement, ~$0.30/ton/mile by truck, ~$0.06/ton/mile by rail
90% is moved by truck in the US
$TTAM owns a vertically integrated logistics network with rail terminals
US consumes ~104M tons/yr of cement, ~25M is imported
Cement volumes have a 75% r^2 with TOTAL construction spending, resi most important, housing starts still well below normal
