👬 Husband
🐈⬛️ Cat servant
⚓️ Boat dweller
😊 Kent Mental Health Champion
🗳 Fought the odd election campaign, some said I was quite good at it
Apr 23 • 4 tweets • 1 min read
9pm Update
So at 7.30pm the CEOs office emailed to apologise for what happened. It was a proper apology, not one of those "we are sorry if you were offended" apologies!
They are refunding my payment without me having to travel to Surrey, they're donating to Young Minds
and they are sending me a gift card as an apology. And the Regional Manager is going to call me to personally apologise 🤔
All of the above is good, but why was I told by CSD that it was all impossible to do, when clearly it wasn't!
Apr 23 • 14 tweets • 3 min read
Hi @Tesco
On Good Friday I experienced the most awful and humiliating experience in your Hurst Park (Surrey) store. I popped in to pick up groceries on my way to visit friends. I used “scan as you go” as I always do, and paid £75.92 for my groceries, using my Apple Pay.
As I left the store, an assistant ran after me and said “I am afraid you haven’t paid for your groceries, and I must ask you to accompany me back into the shop”. She did this quietly and discreetly and thinking there was an error I happily went back inside.
