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Atlassian
@Atlassian
Maker of team collaboration tools @Jira, @JiraServiceMgmt, @Confluence, @Bitbucket, @Trello, @Statuspage, @OpsGenie, @AtlassianMarket and more.
Apr 12, 2022 • 5 tweets • 2 min read
Update on cloud outage impacting ~400 customers. As part of scheduled maintenance our team ran a script to delete legacy data from a deprecated service. Instead of deleting the data the script erroneously deleted sites, and connected products, users, and 3rd party apps. (1/5) Atlassian maintains extensive backup and recovery systems, and there has been no reported data loss for customers that have been restored to date. This incident was not the result of a cyberattack and there has been no unauthorized access to customer data. (2/5)