We were expecting *maybe* 100 attendees.
Instead, we had SRO (350+) in the room, and others turned away at the door.
Why??? A reflective 🧵 (1/11) 2/ In conversation with our audience, LOS (or, if you prefer, “LOS O:E”) is going up everywhere. Exasperation was palpable.
More to the point: people are TIRED…tired of their performance being judged by this antiquated metric.