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Jun 26 • 19 tweets • 3 min read
💔 What happens if both the insured AND their nominee pass away in the same accident?
Who gets the insurance money then?
IRDAI clarified this rare but critical situation.
Let’s break it down 👇
#InsuranceNews #IRDAI #termInsurance #insuranceupdates
Life insurance usually feels straightforward:
You buy a policy, you're asked to name a nominee, usually a close family member, like a spouse.
The idea? If something happens to you, they get the insurance payout.
Simple, right?
Well… not always. ❌
Jun 17 • 21 tweets • 4 min read
"A stroke? Must be the alcohol, or an old condition."
🚨 That’s all the insurer assumed - to reject a ₹2.65L claim.
But the insurance advisor wasn’t having it.
He dug deeper into medical reports & policy wordings.
And what he found changed EVERYTHING.
In today's #ExpertsFightClaims 👇
#insurance #healthinsurance #claims #claimdenied
It was meant to be a peaceful winter trip for a man in his late 40s, seeking a short break in the hills.
But on a December morning in 2024, everything changed.
He collapsed suddenly and had to be rushed to the hospital.
The diagnosis? A severe ischemic stroke.
An emergency that needed immediate, critical care.
May 28 • 16 tweets • 3 min read
🚨Will you be affected if you bought a policy from Acko?
That’s the question everyone’s asking after Acko got hit with a ₹1 crore penalty by IRDAI.
Now, here’s the real story - what happened, and what it means for you 👇
#insuranceupdates #InsuranceNews #IRDAI #insurancecompany
Acko General Insurance was fined ₹1 crore by the IRDAI, India’s insurance regulator.
Because the insurer had multiple regulatory lapses.
This raised serious red flags on Acko’s governance and compliance practices.
May 10 • 15 tweets • 3 min read
🚨 New update alert - cashless treatment now available up to ₹1.5 lakh
For road accident victims nationwide!
How can this be availed?
We’ve simplified everything.
Read this before hitting the road 👇
#update #insurance #roadaccident #indianroad #roadsafety
India has only about 1% of the world’s vehicles…
🚨 But nearly 6% of global road accidents happen here.
And the biggest reason? Over-speeding.
(Source: Ministry of Road Transport and Highways)
May 5 • 16 tweets • 3 min read
₹16.5 lakh claim finally passed after 8 years of fight!!
When this man lost vision in one eye after a brutal accident, his personal accident insurance promised support.
But slashed his claim by 70%! 😳🚨
What followed was a relentless battle of rights.
Here’s a very inspiring case to make you day :)👇
#Insurance #ConsumerRights #ConsumerCourt #RoadAccident
People buy insurance policies to make sure that when they get stuck in a difficult position, they have a hand to hold on to. 🤝
But for this man, the insurance policy itself turned into a battle.
May 1 • 9 tweets • 2 min read
🚨 IRDAI caps premium hikes for seniors - but with a BIG catch.
The 10% annual cap won’t apply to all senior citizens.
So, who is protected? And who isn’t?
Let’s break it down 👇
On Jan 30, 2025, IRDAI issued a circular stating:
✅ Health insurance premiums for senior citizens can’t be hiked beyond 10% per year
✅ Any hike above that needs IRDAI’s prior approval
🚨 Insurer rejected a 9-year-old girl’s health insurance claim.
Saying, she had a pre-existing condition.
And her own mother herself confessed to it!
Still, Ombudsman asked the insurer to pay the claim.
Whaaat-whyy?! 😳
Let’s break down the story in S01E75 of #ClaimStories 👇
Seeing your child in the emergency room is one of the most stressful situations a parent can go through. 💔
But it's even more heartbreaking when the one support system you rely on - your health insurer - turns its back on you.
This is the story of Abha Shah, a mother who faced just that.
Mar 24 • 17 tweets • 3 min read
🚨 ~70% of health insurance customers are unaware of their rights.
Don’t be one of them. ❌
Here are 10 essential rights EVERY health insurance consumer must know. 👇
#healthinsurance #insurance #rights
1️⃣ Right to lifelong renewability
Your insurer cannot deny policy renewal due to age or past claims.
They can deny renewal only if:
• You committed fraud or misrepresented fact
• You bought the policy with the intention to make a false claim
Mar 21 • 27 tweets • 5 min read
A man bought two life insurance policies for his brother’ 💰💔
But when tragedy struck, the insurer said - brother cannot claim the money! 😨
Why? Because of ONE MISSING SIGNATURE.
What happened next?
Find out in S01E71 of #ClaimStories 👇
Everyone who buys life insurance has their own unique cause behind it.
Some get it to secure their family's future, others, to protect their families against financial burdens like debts.
But what if this security is taken away just because of one missing signature? 😦
That’s what happened in today’s story…
Mar 14 • 25 tweets • 5 min read
A single mistake by the hospital turned into a claim rejection. 🚨
The hospital called it an error.
The insurer called it fr@ud!
The patient’s wife called it unfair.
Only the Ombudsman could settle the dispute.
What was the verdict?
Find out in S01E70 of #ClaimStories 👇
We buy health insurance so that in the harsh times when we or our family need care and healing, we don’t have to worry about finances.
But sometimes, even a small confusion can turn this assurance into another battle.
Something similar happened with Sheila Devi…
Mar 12 • 24 tweets • 4 min read
🚨~ ₹1.05 Lakh claim rejected 🚨
"You hid your illness," said the insurer.
“Hid? How? I didn’t even know about the illness”, said the customer.
Neither did he know how to fight back.
Luckily someone knew.
Another story of how #ExpertsFightClaims 👇
#insurance #healthinsurance #claims #awareness
Praveen Kumar never saw this coming.
For years, his life revolved around his kirana shop in Haryana. He opened before sunrise, closed after sundown, and made sure every home in his neighborhood had their daily essentials.
But life doesn’t ask before it changes…
Mar 7 • 24 tweets • 5 min read
Customer files a life insurance claim of ₹30,00,000.
But insurer says the POLICY WAS NEVER ISSUED! 😨
They said the customer never shared the mandatory medical test report.
But the customer says the insurer never asked for it! 😳
Where did this dispute end?
Find out in S01E69 of #ClaimStories ! 👇
Everyone has that ONE source of assurance that they trust for worst-case scenarios.
For many, it's divine energy.
For some, it's an insurance policy.
D. Srinivas and his family were the second kind of people.
Feb 21 • 19 tweets • 4 min read
Accident at 2:15 PM. Policy issued at 3:54 PM.
~₹76,00,000 insurance claim at stake! 😱
Insurer denies it, calling it "fraud".
But was that really true?
Supreme Court had the final say.
Find that out in S01E67 of #ClaimStories 👇
Getting motor insurance seems simple enough - get a quote, submit a proposal form, pay the premium, and voila! Policy issued, right?
But what happens between premium payment and policy issuance? 🤔
More importantly… does coverage apply during this period?!
Feb 7 • 21 tweets • 4 min read
A woman passed away, leaving behind a Rs 4,33,495 hospital bill.💔
Insurer rejected the claim, citing a pre-existing condition that had ALREADY been declared!
Is that even legal?
Find out in #ClaimStories S01E65 ! 👇
Remember how we always tell you - Share all your medical conditions, lifestyle details, etc. when filling out your health insurance proposal form?
This ensures that the insurer is aware of your condition, and provides coverage accordingly.
But what if, even after making honest declarations, your claim is rejected on the grounds of “non-disclosure”?! 😨
Jan 26 • 9 tweets • 2 min read
₹25 Lakhs approved in 4 Hours? 😲
Saif Ali Khan’s cashless claim of ₹25L was approved in just 4 hours. 🚨
AMC has written to IRDAI, questioning why celebrities get such swift approvals, while ordinary citizens face delays & lower limits. 🧵👇
According to AMC, this case highlights how celebrities and corporate policyholders enjoy favorable terms and faster approvals.
Meanwhile, regular policyholders face slow processes and lower initial sanction limits. 😓
But the Ombudsman STILL asked the insurer to pay the claim! 🧐
How's that even possible?
Find out in S01E62 of #ClaimStories 👇
We know insurance is a contract - you pay the insurer premiums and they take care of your and your loved ones’ financial future during tough times.
But what happens if premiums aren’t paid? Can it ever be negotiated? 🤔
Jan 3 • 21 tweets • 4 min read
A cancer patient filed a health insurance claim for chemotherapy twice 🎗️
Totaling Rs 1,94,661.
Insurer approved it the first time.
But denied it the next! 😱
What went wrong the second time?
Find out in S01E60 of #ClaimStories 👇
Is your partner aware of all the insights of your health insurance?
Haan haan, even if it’s your personal health insurance.
Why should THEY be aware of it?
Let Poonam Lalwani’s story tell you…
Dec 20, 2024 • 22 tweets • 5 min read
Insurer denied son’s death claim of ₹14.45 lakhs😰 Why?
The “type” of disease he lost life to wasn’t covered! 😕
Mother fought the case in 3 courts.
Finally, judge highlighted a MAJOR concern in the policy wording!
What was the final verdict?
Find out in S01E58 of #ClaimStories 👇
Ever thought, when your insurance policy says it will cover a disease, say, a “lung infection”, what kind of lung infection is it talking about?
What happens if your claim is denied because the “type of infection” YOU had isn’t covered?
Dec 17, 2024 • 15 tweets • 4 min read
₹5L claim declined - due to hospital’s typo error! 😳
Customer gets hospital to clarify. 🏥
Insurer disagrees. 🙅♂️
Customer’s insurance advisor gets into action. 💪
Another story of how the right expert can help. 👇
#ExpertsFightClaims
It all began when the customer was admitted to the hospital with mild chest pain, thinking it was just a minor issue. 🛌
However, after careful observation, the doctor recommended a Coronary Artery Bypass Graft (CABG) surgery - a procedure to prevent any major heart risks.
Dec 13, 2024 • 25 tweets • 5 min read
Insurer rejected death claim of son, worth Rs 21.75 lakhs! 😰
Father fought through 3 courts for 20+ years.
And the verdict is recently out.
Did he win after two decades of a relentless fight?
Find out in S01E57 #ClaimStories 👇
Your insurance proposal is accepted.
You pay the premium, receive the payment receipt.
The insurance coverage begins.
But you haven't received the policy papers yet.
Is that something you must be concerned about?
Dr Tyagi’s story has your answer…
Dec 6, 2024 • 21 tweets • 4 min read
Husband buys life insurance, passes away just 5 months later 💔
Insurer rejects wife’s claim!
Wife fights back... but the truth she uncovers changes everything 😱
What shocking twist turned the case?
Find out in S01E56 #ClaimStories 👇
You must have heard about girl-talk!
Our moms and maasis are typical examples of how women share everything with each other.