I had faced a big loss on 13th April expiry, thanks to @ShoonyaApp fuck up.
I recovered the whole of it, and here is how you can try to fight your case:

#Finvasia #Shoonya #BrokerDown > If you are ever facing technical problems with your broker, make sure to record your screen, take screenshots of the error, running positions

> Collect Financial ledger information, End of Day derivatives positions as per the Back office reports and also as per the app GUI

Finally Received an email from @ShoonyaApp that as per the discussion over call, the settlement amount would be 9.63 Lacs compared to the loss amount of 9.85 Lacs. Awaiting funds to reflect.
The amount of relief and peace after seeing this is unassailable🙏 Thanks to everyone for wishing and praying for me, helping me throughout this period🙏
Appreciation for
@WantedSyed @sujal_modi1 @khanzubare @LastBenSociety @pythontrader999 @AlgoOriginals @satire365 @priyanshu_107 @Padma1503 @Dheeraj24551776
@krishstocks @TradeStar619

@ShoonyaApp @Sarvjeet29
My Shoonya PnL for today as per the reports is -9,85,046.25, close to 35% capital loss

Broker account stopped working and then punched random orders, random positions got reflected in the shoonya app
@SEBI_India @NSEIndia

1/n Shoonya took a 2925 qty short position on 41700CE as per the end of day derivative trade report on shoonya.
Margin needed for the same would be close to
2925/25*1.3L = 1.5 crores, where as my account just had 12L cash value and 13L invested amount, total 25L
2/n