Strategic Comms Chief @ USCG. Founder, CrowdSource News. Previously: Founder, #HarveySOS and @CrowdRescue. All tweets here solely my own.
Aug 28, 2019 • 24 tweets • 9 min read
THREAD/ Yesterday, two years ago.
Me and five online friends watched as Twitter users pleaded for flood rescue during #Harvey. The 911 system went down. Fed, state and city officials told people to use 911, and not to use Twitter.
We saw as anxiety turned to fear, then terror.
We saw volunteers wasting critical time boating to homes based on outdated posts.
We decided to focus on supporting fed agencies by giving them actionable, accurate, timely data for search and rescue.