Created the Absolutes of Quality, zero defects, and customer success. Working with leaders to transform their organizations by building a culture of quality.
Aug 29, 2018 • 15 tweets • 6 min read
@innomadaPK Like a replacement leg for a coffee table?
@innomadaPK [Begin] A table leg is a defined, designed, and anticipated outcome. And it ‘emerges’ if you will from a system of logging and milling wood, tools capable of producing the length and shape required, electricity to power the tools, and people capable and motivated to use them.
Aug 14, 2018 • 48 tweets • 2 min read
The solution to problems we don’t understand isn’t blue-sky thinking or building a prototype.
Imagine discussing an issue with your manager.
Jul 22, 2018 • 9 tweets • 9 min read
@WoodyZuill@johncutlefish@AnthonyMastrean@tastapod Yes, we all have biases. Mine is to make sure we’re working in systems that deliver what they say they will, and take actions to improve when they don’t, for the good of the organization and everyone within it. 1/9@WoodyZuill@johncutlefish@AnthonyMastrean@tastapod I’m trying to discuss how we create a system of working that improves over time, while not planning or estimating but just “doing the work”. I don’t see that as a prescription for success, so either it’s happening and we’re not talking about it, or there is a flaw in Agile. 2/9
