Here’s a deeply reported piece not just about Amazon’s safety issues in its last-mile delivery system but really the conditions the company created that led to them: nbcnews.com/tech/tech-news… I order a lot of stuff on Amazon I don’t need to, and working on this piece made me think hard about that.

Amazon doesn’t have decades of experience in last-mile delivery. What it does have is a massive customer base with a near-unquenchable appetite for quick delivery.