Change Agent | Connector | Q | Community Builder | Head of Continuous Improvement | #QIHour creator | OCD | 🏳️🌈🏳️⚧️ Ally | #QITwitter | #BetterByBetsi
Apr 13 • 36 tweets • 16 min read
🧵 1/ Sitting with a cup of tea 🫖, reviewing my pages of notes 📖 from @QualityForum
The inspirational @SCFNuka talked about their 25 year community driven transformation journey in Alaska.
They created these operational principles...
#Quality2024 #BetterByBetsi #QITwitter 2/ Their community is the driver for improvement through coaching, inspiring, connecting, listening, understanding & nurturing "in shared responsibility."
#Quality2024 #QITwitter #BetterByBetsi
Jan 11 • 29 tweets • 13 min read
🧵 1/ One year ago we launched #BetterByBetsi as a community & social movement for positive change @BetsiCadwaladr. Within a week we had attracted over 100 members 🤩 Today we celebrate our 1st birthday with over 470 members! 🥳🎉🎈
#QITwitter #LeadingQI 2/ We love this graphic from @gapingvoid which we use often.
We established a coproduction partnership approach very early on with a competition to name the community.
The winning name #BetterByBetsi was chosen by Neonatal Consultant @OliverRackham
Thanks to Andy Crosbie @CIACIC1 for a fab talk on The Role of Learning & Emotions in Systems & Systems Change.
He talked about how much of the learning that takes place, is Training in Best Practice. And whilst this is important it is not enough for a healthy system & employees
Andy says, the 3️⃣ key roles of Learning in Human Learning Systems (HLS) are: