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Making Monzo Profile picture
Making Monzo
@MakingMonzo
Behind-the-scenes of building a bank 🛠 For help and support, say hello over at @Monzo.
Aug 12, 2021 • 5 tweets • 1 min read
What's a "working with me" doc at Monzo, and why are they so important? 🤔

THREAD 👇 an example of a Working with Me document. it covers "Wh We all have different ways of working and communicating with each other. And it's important to keep that in mind as you grow.

So we encourage people to create a 'working with me' doc for themselves. It explains who they are, what they do, and how they like to work.
Aug 10, 2021 • 16 tweets • 4 min read
#ResultsDay can be a worrying time in the best of years. And even more so at the moment ♥️

But remember: exams are just one part of your journey.

Here are some stories from our team about the different routes they took before joining Monzo 👇 "I've been a bookseller, a personal trainer, taught exercise classes for people living with cancer, worked for a housing association, ran a cheese shop, taught EFL in Egypt for a bit and now I work for Monzo"
Mar 2, 2020 • 11 tweets • 2 min read
We just updated our tone of voice guide! It's an overview of how we write, intended for folks here at Monzo, but shared with the whole world.

Here's a two-minute taster 👇 We use the language our audiences uses. So no formal business speak.

Some easy replacements:

Assistance → Help

Ensure → Make sure

Query → Question