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Martin Jordan 🚲 🌱 🌤️ — 🦋 martinjordan.com Profile picture
Martin Jordan 🚲 🌱 🌤️ — 🦋 martinjordan.com
@Martin_Jordan
Making services work better for all people, Head of Design and User Research @DigitalServBund, prev. Head of Service Design @GDSteam • CO₂ footprint: ∼4.2t
Apr 28, 2022 • 13 tweets • 5 min read
More service designers than ever are employed in the public and private sector, but not everyone knows how to work with them well and let them effectively utilise their skillset.

So we wrote 10 tips for working with a service designer.

1/12🧵 #ServiceDesign 10 tips for working with a service designer – read them al 1. Join them on a ride questioning everything
Service designers ask ‘why’ a lot. They need to get to the bottom of a problem, find out why things are the way they are, and zoom out to understand the broader context.

2/12🧵 10 tips for working with a service designer: 1 – Join the