Making services work better for all people, Head of Service Design @CabinetOfficeUK, mentor @Mega_Mentor, co-editor of #ServiceGazette, co-runner @PublicServLab
Apr 28, 2022 • 13 tweets • 5 min read
More service designers than ever are employed in the public and private sector, but not everyone knows how to work with them well and let them effectively utilise their skillset.
So we wrote 10 tips for working with a service designer.
1/12🧵 #ServiceDesign1. Join them on a ride questioning everything
Service designers ask ‘why’ a lot. They need to get to the bottom of a problem, find out why things are the way they are, and zoom out to understand the broader context.
