Founder of Delight Path. Helping B2B startups onboard and keep their customers. Author of the bestselling book "Product-Led Onboarding" (+40K copies sold).
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May 2, 2023 • 14 tweets • 5 min read
Adobe's monthly organic traffic was flat for 9 years.
Then, it tripled to 30.2 million in just 23 months.
The SEO strategy that unlocked that growth:
First, a big shoutout to @Kevin_Indig for digging into Adobe's SEO strategy and sharing it on the @MktgPowerups show.
Follow him for SEO, growth, and tech content. Then, subscribe to his newsletter "Growth Memo!"
Let's dig into the 3 parts of Adobe's SEO strategy:
May 19, 2022 • 8 tweets • 3 min read
Product-led growth is often misunderstood as "product manager led."
In reality, it's the complete opposite.
PLG is a team sport. There's no other way to make it work.
Let me explain:
At the center of product-led growth is a common thread that ties every team together—user success.
Every function contributes to making sure users are successful with the product often *before* they become paying customers.
Let's break it down.
Mar 2, 2022 • 11 tweets • 3 min read
Adding friction to the onboarding experience can boost your activation.
The key is to know the difference between good and bad friction.
I created a 3-step framework called "DAD" test to help with that: 🧵
First off, it may be counterintuitive, but user onboarding is a process to help people adopt new product habits.
And some friction is necessary for habit formation.
Let's jump in! 🙌
(And yes, the "DAD" test is a riff on Rob Fitzpatrick's MOM test!)
Sep 2, 2021 • 25 tweets • 8 min read
Want to see the best onboarding experiences?
Look at video games! 🎮
Here are 5 ways Super Mario Bros onboards new players:
Before we start, Miyamoto, a legendary Nintendo designer, explains the design secrets why Super Mario Bros' World 1-1 is instructive but fun to play.
It's a great read.
I break down the 5 onboarding tips from it below. Let's start!
😡 DON'T EXPECT A LONE MARKETER TO GROW YOUR BIZ WITH $0 BUDGET
😡 MOST COMPANIES SET UP NEW MARKETING HIRES TO FAIL
😡 EXPECTING MARKETERS TO BE EXPERT IN 1000 DIFFERENT THINGS LIKE COPY, ADS, WRITING, MANAGING, AND HIRING 🤦♂️
😡 WHY THERE'S SUCH A HUGE TURNOVER IN MARKETING HIRES FOR EARLY-STAGE COMPANIES
😡 THE UGLY TRUTH OF MARKETING EXPERIMENTS
May 19, 2021 • 20 tweets • 5 min read
4 years ago, Laura was a student in my digital marketing class.
Today, she is the new Head of Content at @ProductLed.
Here's the story behind it. 🧵
In 2017, I was a part-time marketing instructor at a Toronto tech college for designers, creators, developers, and digital marketers.
Here's my nerdy mugshot on their wall of teachers:
May 18, 2021 • 22 tweets • 14 min read
Podcasts are the ultimate form of content.
With one podcast episode, you can create at least 11 other types of content!
Amanda's ranting about:
► Common copywriting mistakes
► Tips on writing irresistible copy
► Writing for Twitter vs. LinkedIn
I'll be live-tweeting it below in ALL CAPS b/c it's a rant. 🧵👇
To join the #MarketingRant Show live. It'll show up on your iOs or Android app like below
May 13, 2021 • 10 tweets • 7 min read
I'm trying out a Twitter experiment:
Live on Twitter Spaces every Friday for 4 weeks: The #MarketingRant show
The goal: I get a marketer to rant about a topic they’re passionate about.
The first one is tomorrow (Friday) at 1 pm EDT with @amandanat. 🔥
Amanda is going on a #MarketingRant about common writing mistakes marketers make.
Amanda has a journalism background and is currently the Head of Content at @ShipBob.
May 12, 2021 • 18 tweets • 5 min read
9 years ago, I transitioned to marketing from software engineering.
Since I was diving into marketing on my own, I didn't know where to start.
Now that I do know, here are the 3 marketing skills I wish I picked up first: 🧵👇
1/ Customer Research
Twitter is where you make new friends.
Seriously, if you want to say hi, talk about podcasting, growth, marketing — my DMs are open
May 7, 2021 • 4 tweets • 1 min read
An Instagram account for a dog, sure. But a LinkedIn profile for a dog?!?! I am dead! I requested to connect. 😂
Don't believe me: linkedin.com/in/millie-the-…
May 7, 2021 • 8 tweets • 2 min read
Seth Godin rejected me last year by email... and I loved it!
It's an art to reject someone and make them feel good after.
Let me share Seth's rejection email and 5 reasons why I love it: 🧵
For reference, here's the full rejection email he sent me after I asked him to be on my podcast GrowthToday.fm