Part 1: The days of being rewarded for being a @Tesla returning customer/owner are sadly long gone. I didn't want to admit it, but today I was hit in the gut with the hard truth. My wife and I purchased our first #ModelX back in 2016. It was a splurge to be sure, but we (contd) Part 2: ... Believed in the company and the long term value of the product. We were amazed by the level of service and it felt magical every time they picked up the car from our house and left a loaner in it's place. In 2017, I set the cross country record in my friends (contd)