Meet Rob. Rob and his wife have lived in the Sacramento area since 1972. Their Medicare supplemental insurance was cancelled, through no fault of their own. 1/ They paid for a private insurance plan to supplement their Medicare coverage. But Rob began to receive notices from his insurance company claiming that he owed them money, even though he had set up automatic payments. 2/

Meet Jon. He came to the U.S. in 2002 to pursue the American Dream and start his own small business. He did just that a few short years later, putting people to work in Sacramento. 1/ Unfortunately, even though he had been in the country legally for years, Jon kept having one delay after another getting his green card. 2/