Hello! This is the official Twitter account of ScotRail and we’re here to help Mon - Sun 0700 - 0000. Safety issue? Speak to staff or Help Points ASAP!
Jun 8 • 10 tweets • 4 min read
Our version of #TheErasTour poster has become an unexpected icon of the tour's Scottish leg. Never in our Wildest Dreams did we expect the amount of love that it's getting.
Here's some things you might not have realised about it... #EdinburghTStheErasTour
Taylor Swift's Debut era is represented by this diesel locomotive (a Class 47, if that means anything to you).
ScotRail's own debut was over 40 years ago in 1983. If you went to a gig in Edinburgh in that era (say, in 1989), there's a good chance one of these took you there.
Oct 22, 2023 • 5 tweets • 1 min read
ℹ️👇 #StormBabet update:
The Aberdeen – Elgin line has just reopened, and we expect the Dundee – Aberdeen line to be reopened for the start of service tomorrow, but please check the app for the latest service information. /1
After several days of extreme rainfall and high winds, almost all routes are open, and normal service will resume, but Network Rail advise that some early morning trains in Fife will be disrupted. [CONTIN..] /2
May 11, 2022 • 5 tweets • 2 min read
⚠️ NEW: We’ve been advised by @NetworkRailSCOT of a signalling issue between Dalmuir & Westerton. Staff are on their way to investigate.
Train services between Milngavie – Springburn, Balloch - Airdrie, & Motherwell - Dalmuir are subject to delays/alterations/cancellations.
ℹ️ UPDATE: Staff are now on site. We’ll keep you updated.
Alternative Train Routes:
Glasgow Central to Lanark
Glasgow Central to Newton via Kings Park
Glasgow to Edinburgh via Falkirk High/Shotts
Glasgow Queen Street to Falkirk Grahamston
May 10, 2022 • 4 tweets • 2 min read
NEW: Due to a fault with the signalling system at Haymarket the line towards Edinburgh is closed. Services running through this station will be delayed or revised. I'll update you all as soon as I can. ^Megan
UPDATE: Engineers from @NetworkRailSCOT have now arrived on site to try to fix the issue. ^Megan
May 9, 2022 • 6 tweets • 2 min read
⚠️ NEW: We've got a broken down train standing between Aberdeen and Portlethen causing disruption to services through this area. Technicians are currently fault finding with the driver to see if we can get it on the move. We’ll keep you updated. ^Paul
ℹ️ UPDATE: The services below are subject to delays, alterations & cancellation (in the direction towards Dundee)
•Aberdeen to Edinburgh
•Aberdeen to Glasgow Queen Street
•Aberdeen to Montrose
Ticket acceptance in place with @ScotCitylink buses between Aberdeen & Perth.
May 9, 2022 • 4 tweets • 1 min read
⚠️ Trains between Glasgow and Edinburgh via Falkirk High, Falkirk Grahamston, and Shotts are NOT affected by this.
Please use these routes if you can. If you do need to travel between Shettleston and Bathgate, we've got 8 replacement buses running as frequently as possible.
⚠️ Buses running
🚍 Shettleston - Bathgate via all stations
🗺️ Alternatives
Edinburgh - Glasgow Qn St via Falkirk
Edinburgh - Glasgow Ctl via Shotts
May 7, 2022 • 4 tweets • 1 min read
ℹ️ We are expecting a driver shortage over the coming days, which means some services will be cancelled. Customers are asked to check their journey before travelling by downloading the ScotRail app or visiting scotrail.co.uk. 1/4
We are reliant on drivers working overtime or on their rest days because of delays to training new drivers caused by the pandemic. Unfortunately, since the drivers’ union ASLEF announced its intention to recommend a ballot for strike action 2/4
Nov 22, 2021 • 8 tweets • 1 min read
NEW: We have been advised of an incident that has occurred between Milngavie and Westerton. We are working closely with emergency services during this time and will keep you updated.
UPDATE: If you have had to drive to another station your ticket will be valid to collect your car on your return journey. Speak to a member of staff to validate your ticket.
Nov 21, 2021 • 4 tweets • 1 min read
Due to a freight train at a stand at Prestonpans, services between Edinburgh and North Berwick are subject to delay, alteration, and cancellation.
UPDATE:
We have the following disruption:
20:36 Edinburgh to North Berwick terminated at Wallyford.
21:19 North Berwick to Edinburgh cancelled.
21:36 Edinburgh to North Berwick cancelled
22:20 North Berwick to Edinburgh cancelled.
Nov 21, 2021 • 4 tweets • 1 min read
NEW: One of our trains is stuck at Airbles due to slippery rails preventing it from moving away. Until we can get it moving, no trains are able to run between Airbles and Motherwell.
In the meantime, you can use our Glasgow Central - Lanark trains which avoid Airbles. ^Angus
UPDATE: The driver's taken another run at it and managed to get the train through the slippy section, so we can now run trains through Airbles again.
@NetworkRailScot are sending one of their staff down to check the track and clean the rails if required. ^Angus
Oct 21, 2020 • 5 tweets • 4 min read
We're very excited to unveil the first of our five Active Travel Carriages. These each have space for up to 20 bikes of all shapes and sizes - including tandems, and e-bikes.
They'll enter service on the #WestHighlandLine once we're able to safely complete staff training.
The finishing touches to the first carriage are currently being made at @BrodieEng's workshops in Kilmarnock.
As well as fitting the racks for bikes and heavy luggage, they've also installed WiFi, plug sockets, and upgraded the toilet.
Oct 21, 2020 • 12 tweets • 2 min read
NEW: Due to heavy flooding of the railway at Ardgay, services between Inverness and Wick have been suspended until water levels drop.
UPDATE: Engineers are on-site monitoring the situation.
Oct 19, 2020 • 4 tweets • 2 min read
NEW: We've had reports of flooding between Saltcoats and Ardrossan. For safety reasons, trains for Largs & Ardrossan will only run as far as Kilwinning until the water level drops to a more suitable level.
TICKET ACCEPTANCE: We have arranged for your rail tickets to be accepted on local bus routes with @StagecoachWScot between Largs and Kilwinning in both directions.
Jun 11, 2019 • 9 tweets • 6 min read
⚡️ Anddddd we’re off! Today’s the day! It’s the ultimate challenge. Train vs Car #42minutechallenge#Class385Express
🏎️ Have you spotted the car on the road this morning? You can’t miss it!