Taylor Holiday Profile picture
Building bridges between marketing and finance Agency CEO https://t.co/P2SGpbrqS5 Brand Partner https://t.co/HPP7oDqTy0 Software Founder https://t.co/deDUAEqJcE DM's open!
Anfernee Chansamooth Profile picture andrew Profile picture dragondelis 🇺🇦 Profile picture hussle Profile picture TheSamurai Profile picture 7 subscribed
May 31 22 tweets 5 min read
1/ You have heard me say you should never turn off a Facebook ad.

But what about an entire ad channel?

Many brands come to us wondering about Pinterest, Snapchat, Tik Tok and other media channels.

So how do you know if an ad platform is worth it?

Let's get nerdy... 2/ While we believe that your aMER should ultimately govern your media budget there is an important question to be answered about the allocation between channels.

Here's where Statistical Hypothesis Testing steps in - an advanced math concept comparing data sets.
May 30 4 tweets 1 min read
My tweets often have slightly unintended consequences for me that im learning to navigate.

But 1 I am aware of is that it puts us on the hook to deliver a service consistent with what I'm saying publicly.

Here is how we are trying to improve our organizational integrity... First let's define "organizational integrity".

I believe this is the alignment between a businesses stated beliefs and behaviors.

The connection between the promise we make publicly and service you receive.

There have been times where this has gotten too low for us...
Apr 1 5 tweets 3 min read
We sold over $100M in silicone wedding rings in 4 years at QALO.

FB ads were a huge reason why BUT there is another, easy to overlook reason why all our campaigns were so successful... Campaign briefing.

We planned four major campaigns a year (4 peaks theory anyone?) and gave ourselves a TON of time to plan for the execution.

I would start by coming up with a "theme" for each campaign and then let @sadielewandoski work her magic and bring it life.
Mar 29 6 tweets 3 min read
How @thesamparr sold me on Hampton and why I think it’s going to be a rocket ship…

(And it’s not because the product is awesome… yet) Image Ive been a Hampton member for 6 mths and its been great

Were still building trust and it isn’t life changing yet. The slack is noisy and it’s hard to keep up

But I have learned a lot from watching @thesamparr build and I believe it’s gonna keep improving

Here are 3 reasons why
Mar 1 9 tweets 3 min read
We have swung the pendulum way too far with the "branded search" hate.

Here are 5 brands with holes in their funnels RIGHT NOW because they aren't dominating their own branded search terms. American Giant giving up value real estate in the Shopping feed to a major competitor in Custom Ink.
Feb 28 14 tweets 5 min read
How much of your budget should be spent on search?

Well that depends on which of these four quadrants your brand exists in...

Let me explain 🧵 Image Google search opportunity exists post-intent, meaning that something has to prompt a user to create a search query in order for your ad to be shown.

Your job is capture as much of that demand as currently exists for your brand and category.
Nov 29, 2022 6 tweets 1 min read
I start getting interested in an ad platform when I see the drop ship arbitrage crowd start going hard…

Something might be brewing on Twitter

My feed is JAMMED with stuff like this: 🐊
Nov 27, 2022 19 tweets 7 min read
Today we crossed our first $1M month for @bambuearth.

We’ll do it with ~20% EBITDA and 80% free cash to profit.

But 12 months ago we were weeks away from running out of cash and under extreme debt pressure.

Here’s what changed… First @JoshRodarmel deserves a ton of credit. Not many people know Josh but he has been my partner in CTC and 4x400 for over a decade. Crazy life circumstances forced him to step back from running 4x400 for a few years but in Jan he came back.
Nov 19, 2022 24 tweets 6 min read
There have been a lot of questions about whether or not the triple whale data report is accurate.

I believe it's absolutely right.

And here is what I believe is contributing to the pending implosion it describes... First, if you haven't seen it, this is what I am referring to:

TLDR; Spend up 54.6%, GMV -22.6%. Blood bath.

Now here is why I believe it is happening:
Nov 1, 2022 7 tweets 2 min read
Are Black Friday customers really “worse” customers?

Let’s take a look at what the data says… First let’s define a couple of cohorts.

1. Black Friday customers = new customers acquired during Black Friday to Cyber Monday weekend

2. Gifting customers = Tuesday after Cyber Monday through 12/19
Oct 14, 2022 16 tweets 4 min read
You can now OPTIMIZE for LTV with Facebook Ads 🤯

Let me show you how, and give you some real data on what the early results have been... Since iOS 14 hit in May of 2021, the DTC world has been desperately searching for the answer to one crucial question:

How do I get clear attribution to make better decisions in my ad account?
Oct 13, 2022 7 tweets 3 min read
Time to share more...

Here's a thread on what we have tapped into: At CTC we have been building the core of our growth service on the principles of LTV:CAC going back over 3 years to when @KohlmanVerheyen and I built this model by hand for @bambuearth

Aug 25, 2022 15 tweets 5 min read
The next phase of growth in eCommerce will require significant "margin innovation".

A few thoughts on:

What that phrase means

How it might happen

And how big the reward will be when it does... Right now eCommerce profitability is under pressure at every line item on the P&L. Privacy issues, inflation and a highly competitive job market creates:

- CAC ⬆️
- COGS ⬆️
- Labor Costs ⬆️
Aug 15, 2022 11 tweets 4 min read
What is a "good" Lifetime Value for eCommerce brands?

Here's some data, ranges, and examples of what the "best of the best" looks like... First, you can't compare LTV without creating a time-bound.

"Lifetime" references a variable period for every brand based on how long they have been alive.

So to normalize we like to compare two key periods:

60-day value (we call it the cash multiplier)


1-year value
Aug 13, 2022 8 tweets 2 min read
The Google robots (PMAX!) are coming🤖

Here's 5 reasons that could be a GREAT thing for you… Performance Max (PMax) marks the biggest shift towards complete automation in search engine marketing to date.

Google’s promising to move all advertisers to the platform by September 2022 and I’m excited.

Here’s why:
Aug 9, 2022 7 tweets 4 min read
A few brands are continuing to crush paid media through 1 world class skill

It’s not creative volume

It’s not whitelisting

It’s not first party data

It’s product development.

Here’s 5 different examples of brands that have a product dev super power… 1. @APLbasketball nails product every time.

On trend, socially native skus that generate a ton of clicks and build and organic flywheel of socialites sharing their product on IG.

Check out their recent @McLarenF1 Colab as an example.
Jul 3, 2022 18 tweets 4 min read
Email conversion, open, and CTR are vanity metrics.

You're segmenting* too much, not too little. Revenue per (÷) recipient is silly too.

Here, let me explain…

*RELEVANT: Today, 🧨 tomorrow & Tues I remember when I first heard about the idea of heavily segmenting email sends. I was still at QALO, and it was early enough in ecommerce that this wasn’t common knowledge yet.

We batch-and-blasted everything.

Full list, every time.
May 20, 2022 22 tweets 31 min read
Ecommerce Growth Rundown 🧵

10 articles. 10 tools. 10 takeaways.

Maximum growth begins below. 1/

Article: “How to Scale Facebook Ads Profitably for Your Shopify Ecommerce Store: Cheat Sheet, Structure & 27 Examples” by @adrianneaustin_

Tool: “Consolidated Ad Account Google Sheet and Video Tutorial”

May 19, 2022 7 tweets 1 min read
“The Shrinking Sponge”

A common phenomenon ecommerce brands encounter as they scale towards $50m in annual revenue.

Because even the largest ecommerce brands can fall into dangerous territory if they don’t avoid this.

Let me break it down for you. 1/ What is the shrinking sponge?

The “sponge” is your active-customer file. The sponge shrinks when you stop marketing to new customers and focus your efforts on “squeezing” your current customers for more purchases.

A smaller sponge means fewer new customers.
May 16, 2022 7 tweets 3 min read
Want to benchmark your AOV against ~220 eComm brands?

You can. Here's how.

But you shouldn't. Here's why and 2 better ways. The People have spoken and I have once again acquiesced. For I am a servant of The People - and @digitallynativ - even if it's against my better judgment.

We've added AOV to our weekly data update: bit.ly/3KgPijo
May 13, 2022 11 tweets 7 min read
10 tweets to prove 1 thing:

Email only scales ecomm business if you anchor it to paid media *and* hold every send accountable for revenue.

Here's how. Image 1/

For more than 10 (and this one counts), jump over to @carodare + @CassidyMonforte's article on email mistakes.

Especially the first on Disconnecting LTV from Profit bit.ly/3laUtqg