Professor @HarvardHBS. Host of @HarvardBiz podcast "After Hours" and Author of Different. Board Director @Mastercard @Unilever @WarbyParker @Sweetgreen.
Dec 22, 2022 • 21 tweets • 2 min read
As the year comes to a close, I thought I'd share twenty personal lessons from 2022 (thread):
The harder it is to be optimistic, the more important it is to be optimistic. /1
Apr 23, 2020 • 10 tweets • 2 min read
If you are truly interested in understanding both sides of a difficult topic, my advice is not to follow the debate on Twitter. Twitter is good for so many things (I love Twitter!), but not for nuanced, contextualized thought. 1/10
Twitter is great for expounding, terrible for learning. It caricaturizes opposing opinions, which can promote a false sense of certainty in one’s own worldview. In fact, the easiest way for me to convince myself I am right and others are wrong to simply log onto Twitter. 2/10
Mar 12, 2020 • 6 tweets • 1 min read
Usually we want our gov't to do what it can to ward off recession. But with this virus, it's incumbent on us to slow down economic activity. What this means is that recession is not only likely in the current scenario, from a public health standpoint it is almost *necessary*. 1/6
So what’s the role of gov't in this case? To mitigate the damage. To shield the poor from economic distress. To prop up businesses so they aren’t forced to close shop permanently and lay off workers. 2/6
Mar 9, 2020 • 17 tweets • 3 min read
THREAD: A lot has been written about business continuity issues (remote working, etc) associated with coronavirus disruptions, but less about the humane side of how companies should be taking care of their people. What should Best Practice on the human side look like? 1/17
There’s no playbook for this, but here are some ideas that particularly pertain to big companies with healthy bottom lines. 2/17
Apr 5, 2019 • 23 tweets • 4 min read
1/With apologies for another long thread (feel free to mute!), I found myself asking myself more questions about Apple this morning. Here are my thoughts on “Should Apple Make a TV?” (1-23)
2/There was a time when Steve Jobs flirted with building a TV. Not an add-on device (a la the current Apple TV add-on), but an actual television. Eventually, the company abandoned the idea.
Mar 26, 2019 • 25 tweets • 4 min read
1/With apologies for long thread (feel free to mute!), my thoughts on the Apple Event, also known as “The End of Apple Exceptionalism” (1-25)
2/We are officially in a new era of Apple. I’m not talking about the hard lean into services. I’m talking about the fact that this is a company that is now comfortable putting on a big event to announce what is essentially an imitation of what others are doing.
