Captured some learnings on managing time, culture, customer centricity, experimentation, managing scale, hiring & more👇🏼
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On managing time -
Emails eat a lot of time. Formulate your method around it.
If it takes less than 5 minutes to respond, do it right away.
For anything that takes more than 5 minutes - add it to your list of action items. Keep your mind space free to foster creativity.