As part of the @eComAward of Pakistan with @Profitpk we conducted a nationwide survey of the overall eCommerce landscape. Over 14 thousand people answered the survey and the results are as follows:
79% of consumers prefer CoD and when asked why they do so they said --->
Trust was the major issue with 49% (options 2, 3, 5). Followed by accessibility 33% and finally knowing how to pay online at 10%.
Jul 10, 2020 • 6 tweets • 3 min read
I examined the true cost of Cash on Delivery (COD) and found that for a standard 1kg parcel delivered within city it can be as high as 26% (of order value) while credit cards and mobile wallets only cost upto 20% and 18%.
Lets examine the main causes 1/6
At the first step at the time of transaction there are no upfront costs to COD, whereas both credit cards and mobile wallets have your standard MDR