systems | cybernetics | complexity
public | service | transformation
business evolutionary | avid learner
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#wordrotator
Aug 2, 2022 • 41 tweets • 7 min read
OK - everyone should calm down.
This isn't a government intention to spend £70bn on an unknown consultancy.
But this is a slightly different type of scandal.
It's a Framework Agreement - a legitimate way of setting up easier purchasing through a pre-qualified and legal contract.
But this is an example of an evolution of Framework Contracts far beyond their original intent.
I'll explain. Over the years, government procures billions of pounds work of work from thousands of different suppliers. At some point, someone says 'wait'....
Sep 1, 2021 • 52 tweets • 9 min read
Oh god. I have worked in public services for 24 years. Now trying to make an enquiry for an elderly relatives. Switchboard. Option 1 - social care. Goes through to 'children and families'. Shome mishtake? Try again, no, that's right - Recorded message about recording my call...
Then a recorded message about finding other councils. Then a recorded message about blue badges.
Then a recorded message about wellbeing alerts... telling me to hold the line.