My empathy is bumming me out. Back @amazon @amazonphotos Recent past : design @hcdeuw @amazon
Sep 2, 2020 • 9 tweets • 3 min read
An aunty in my society, aged 68, asked me if I could teach her how to use her electronic devices, essentially her android phone and her iPad. I readily agreed.
A thread of observations:
Her objectives :
- to not depend on her family because they have their own life
- feel confident because she now has the knowledge to operate her phone
