Ritz-Carlton gives minimum-wage employees more spending power than most corporate executives.

$2,000 per guest, zero approval needed. Competitors think they are insane.

But this gives them 12,400% potential return per employee.

Thread This wasn't always the case.

In the 1980s, hotels had a massive service problem.

When guests complained, staff would say "I'll call the manager." Then guests waited forever without a quick solution.

Horst Schulze realized the whole system was killing hospitality.

Warren Buffett bought shares in a company for $5.75 per share.

Forty years later, they were worth $12,000.

The CEO who delivered that 2,087x return ran his $19 billion empire with just 36 headquarters employees and one management principle:

Extreme delegation 🧵 In 1969, Warren Buffett bought shares in Capital Cities, the media company Tom Murphy led.

“I learned more about management from Tom than anyone else.”

No ego. No micromanaging. Just a simple winning formula:

Find great people, trust them fully, and let them work.

NASA pays $8 billion every year to companies whose rockets never launch.

This "wasteful" strategy just saved American taxpayers $20 billion.

Why this is the smartest thing NASA has ever done.

Thread NASA used to be like every other govt agency.

They hired contractors, told them what to build, and paid all the bills when things went wrong.

Each Space Shuttle flight cost $1.5 billion.

Crazy, right?

In 2009, Netflix shocked everyone with a slide deck that gave employees:

• No vacation rules
• No expense limits
• And no fixed hours

Sheryl Sandberg called it "the most important document ever to come out of the Valley."

How Netflix's culture created a $356B empire: 🧵
The slide deck is 125 pages long and has been viewed 20M times to date.
It shows the company's culture in its rawest form.

How to create a high-performance environment, run autonomous groups, focus on what matters, find intelligent people, and how to keep them.

Let's dive in 👇

Warren Buffett touted Henry Singleton as his greatest mentor:

A chess master who turned $450K into $3.5B while running 130+ companies at a time. How did he do it?

By mastering the same art that made Buffett the greatest investor alive... 🧵
Buffett once said:

If you took the top 100 business school grads and collected ALL of their achievements...

... they still couldn't compare to Henry Singleton.

Jordan, Kobe, and Shaq wouldn’t have become champions without this guy.

As a coach, he won the most NBA championships in history.

Here are the 5 principles that turned Phil into the leader he was: Phil Jackson understood human behavior.
His coaching philosophy was profoundly insightful:

1. "I don't call plays"
2. Meditation and mental strength
3. No micromanagement
4. Empower others
5. Listen to your players

Wikipedia makes over $165 million a year without spending money on ads, writers, or investors.

Still, they’ve built the fastest-evolving platform and largest knowledge bank on the planet.

Here’s exactly how they did it: 🧵 The story began in 2001 when Jimmy Wales and Larry Sanger had a bold idea:

An online encyclopedia anyone could edit.

At the time, everything was for-profit and access was centralized, so this was a shocking concept.

Elon found the secret to dominate every field:

- Tesla is worth more than the top 15 car companies combined
- SpaceX launched 6 times more rockets than NASA
- xAI built the world's largest AI supercomputer (100K GPU)

Marc Andreessen broke down how Elon wins EVERY SINGLE TIME 🧵 Andreessen was impressed with Musk's operational methods.
But even though well known now, no one uses them.

Marc says Elon’s approach reminds him of the industrial titans of the late 1800s, like Henry Ford, who tackled problems head-on.

Jeff Bezos never ran a corporate meeting.

Instead, he followed his 2–pizza-rule and built a $2.4 TRILLION empire selling anything he wants.

How? A leadership strategy so effective, Walmart and Target now use it.

Here’s his genius framework for running any business you want: Bezos believed that if a team couldn’t be fed with 2 pizzas, it was too large.

“2-Pizza Teams” operate like mini-startups within Amazon.
- They own their projects.
- They make decisions independently.
- They don’t wait for approval from layers of management.

In 1984, Haier was on the verge of bankruptcy.

With over 600 employees, they barely produced 80 refrigerators monthly.

Then their new CEO found 76 defective fridges.

What he did next erased over $190,000 in debt and made Haier a $56.57 BILLION empire.

Here's the story: 🧵
He smashed all 76 defective fridges, each worth 4 years of salary, in front of the workers' eyes.

The workers burst into tears as they watched, but it sent the message:

Quality over quantity.

But the theatrics were just the start. What Zhang did next was truly revolutionary...

In 2014, Apple unleashed $3B to kill Spotify.

With endless cash and Taylor Swift on its side, victory was assured.

But Spotify had an unbeatable advantage...

The "secret weapon" that won a $96 BILLION music war: 🧵
Apple was panicking.

It was 2014, and Spotify was on the rise.

Its surprising success threatened Apple's $17.8B music empire.

So the tech giant plotted to destroy the upstart...