With extreme hot weather and record power demand across Texas, @ercot is asking Texans to voluntarily conserve Monday during peak times. Here’s what you can do:

WATCH LIVE: The City of Austin to address the ongoing severe weather and its impact on Austin and Travis County residents, utilities, and service. Follow this thread for live tweets.

facebook.com/AustinHSEM/vid… City Manager Spencer Cronk: This storm is stressing our entire community in ways we can never imagine. We are so sorry for the continued hardships so many in our community have had to endure the past several days. We are getting resources that can help you.

ACTUALIZACIÓN DE APAGONES DE EMERGENCIA A LAS 1:30 p.m .:
Seguimos restaurando electricidad a más personas a medida que esta mejorando las condiciones.
⚡Actualmente tenemos aproximadamente 43,000 clientes sin electricidad (1/4) ⚡ Continuamos dando prioridad a los clientes que han estado sin electricidad por más tiempo, igual como a los apagones mas grandes en nuestro territorio.
⚡ Estamos reconectando electricidad por sectores, lo que lleva tiempo. (2/4)

RESTORATION UPDATE AT 12:30 p.m.:
We continue to restore power to more people as the situation improves.
⚡Currently ~55,000 customers without power
⚡We continue to prioritize the customers who have been out the longest as well as the largest cluster of outages.
(1/4) ⚡We’re energizing in segments, which takes time. Sometimes the last section will trip open due to a surge in energy use when we reenergize a circuit. Customers might see flickering lights, etc. while crews are working on this. Frozen air switches also slow the process. (2/4)

❗ NUEVAS ACTUALIZACIONES DURANTE LA NOCHE ❗: Hemos podido a conectar a más personas a medida que la generación adicional esté disponible en toda la red estatal.
(1/7) A partir del jueves a las 7a.m, aproximadamente unos 81,000 clientes están sin electricidad desde el pico de aproximadamente 220,000 clientes a principios de esta semana.
(2/7)

❗NEW OVERNIGHT❗: We've been able to bring more people back online as additional generation becomes available across the statewide grid.

As of Thursday, 7 a.m.: ~81,000 customers are without power from the peak of ~220,000 earlier this week. (1/5) ⌚The work will continue until everyone is restored, but please remember there is no set estimated restoration time.

The situation is still dynamic and this process will take time. Here's why:
⚡Power lines carry a LOT of energy. (2/5)

Press conference with city/county officials + Austin Energy GM Jackie Sargent.
WATCH: facebook.com/AustinHSEM/vid… Austin Energy GM Jackie Sargent: For many of our customers here and across the state, they have been dealing with this. I'm so sorry our customers are experiencing these horrible conditions. I want you to know we're doing everything we can to restore power.

EMERGENCY OUTAGE UPDATE at 1:15 p.m.:
🔊ERCOT has given Austin Energy permission to restore some customers!
What you need to know:
⚡We've been able to restore 16 circuits across our service area.
⚡We are prioritizing customers who have been without power the longest.
(1/4) ⚡However, this power will NOT stay on indefinitely due to anticipated grid conditions continuing.
⚡Once restored circuits stabilize + "cold load pickup" is no longer present + if enough ERCOT resources are available, we hope to begin outage rotations on these 16 circuits.(2/4)

ACTUALIZACIÓN DE APAGADO DE EMERGENCIA a las 7:30 a.m .: Debido a la tormenta de hielo, ahora estamos en dos eventos de emergencia.
1.Todavía tenemos cortes para ayudar a mantener la red eléctrica de ERCOT. (1/4) 2. La tormenta de hielo ahora está causando más cortes en toda nuestra área de servicio.
Qué saber esta mañana:
⚡Si ha tenido electricidad durante el apagon controlado, esta tormenta de hielo podría afectarlo.
(2/4)

EMERGENCY OUTAGE UPDATE at 7:30 a.m.: Due to the ice storm, we are now in two emergency events.
1. We still haves outages to help maintain ERCOT's electric grid.
2. The ice storm is now causing more outages throughout our service area.
(1/4) What to know this morning:
⚡If you've had power during the controlled outage, you could be impacted by the ice storm
⚡Customers who have sustained outages should expect outages to continue until the situation improves. (2/4)

News conference with City/County officials + Austin Energy GM Jackie Sargent starting shortly: facebook.com/110108698921/v…. Follow this thread for updates. Travis County Judge Andy Brown: If it's unsafe for you to stay where you are. If you're out trying to get supplies or a hotel room - please keep an eye out for price gouging. If you see evidence of price gouging, document it and report it to Office of Attorney General.

EMERGENCY OUTAGE UPDATE at 12:30 p.m.:
While @ERCOT_ISO says conditions are improving, we want customers to know this a dynamic situation + conditions are changing throughout the day.
⚡Customers should be prepared to not have power through Tuesday night and possibly longer. 1/4 ⚡Why are we not rotating outages? All circuits that do not have pre-identified critical load are a part of the emergency outages. We can't drop any additional load on other circuits to go and rotate through. 🌨️With more weather on the way, (2/4)

LIVE: ❄️ City of Austin leadership including @AustinEnergyGM will address the unprecedented severe weather.
💻 Due to tech limitations, it will only be available via Facebook Live here: facebook.com/austintexasgov
We will be live-tweeting in this thread. Mayor Steve Adler: This will require us all to come together and help one another.
City Manager Spencer Cronk: As a City, we are doing our best to help those in need.

ROTATING OUTAGE UPDATE at 7:15 a.m.:
Austin Energy has shed load on all available circuits that do not include critical load. This has impacted our ability to rotate outages among customers. Electric load must be reduced in order to fully restore service across the ERCOT grid.1/5 ⚡If you have power, please try to help the grid by reducing your energy use, your heating being a high-energy user!

🔊We know customers are wondering how rotating outages work and which areas are on the rotation list. Here is some more info! (2/5)

Debido a la severidad del clima y a la condición de la red eléctrica, las apagones rotativos en el área de Austin Energy están durando más de lo esperado. Para atender cargas críticas y proteger la fiabilidad general de la red, los clientes que experimentan una interrupción (1/4) dirigida por ERCOT permanecerán sin servico hasta que las condiciones mejoren.

Todavía se necesita conservación para aquellos que tienen electricidad. Se insta a los clientes a mantener el uso eléctrico solo para lo que es esencial para la calefacción y la seguridad. (2/5)

ROTATING OUTAGE UPDATE at 5:40 a.m.: Due to the severity of weather + condition of the electric grid, rotating outages in our area are lasting longer than the expected duration. To serve critical loads + protect the overall reliability of the grid, customers experiencing (1/4) an ERCOT-directed outage will remain out until conditions improve. ‼️Conservation is still needed by those who have power -- especially as you're waking up this morning‼️
Customers are urged to keep electric use to only what is essential for heating and safety. (2/4)

⚠️Rotating outages are starting! ⚠️
ERCOT has declared an Energy Emergency Alert (EEA) Level 3. Austin Energy, along with utilities across the state, have been instructed to begin rotating outages because there is not enough power available to keep up with consumer demand. Circuits are chosen at random for rotating outages, excluding all critical customers that meet the criteria for protecting life safety, such as hospitals and emergency services.

Rotating outages typically last 10-45 minutes before it moves to another area.

Electric Reliability Council of Texas has declared an Energy Emergency Alert (EEA) Level 1. Customers are urged to reduce their energy use as much as possible. Help conserve energy:
🌡️ Set thermostat @ 68° or lower
💡 Turn off lights you don't need
MORE: austinenergy.com/go/winter @ERCOT ha declarado un Nivel 1 de Alerta de Emergencia Energética (EEA). Se le suplica al público a reducir su uso de energía tanto como sea posible. Ayude a conservar energía:

👀 at the ice our crews are dealing with.
Ice buildup adds to the overall weight of a powerline or tree limb – half an inch of ice can add up to 500 lbs. to a power line, causing the line to break + cause an outage. (1/3) 🌳Ice also adds additional weight to tree limbs
🌬️Ice buildup on lines also creates situations where the powerlines react more to wind gusts, which could snap lines.
Ice building also occurs on electrical devices or switches on poles, which impacts our equipment ops. (2/3)