Matthew Holt Profile picture
Health Care Curmudgeon Was Health 2.0; Now @smackhealth @catalyst_H20 @THCBStaff & #HealthTechDeals w @jessdamassa Topics: health, tech, politics, soccer
Jun 11, 2020 21 tweets 44 min read
I'm going to do a little thread on the health tech conference business. As today @TheHealthSummit looks like it's trying a Hail Mary. And yes, I'm glad I'm out of the business (@bluetopaz & I sold @health2con to @himss in 2017) /1 @TheHealthSummit @bluetopaz @health2con @HIMSS Health tech conferences are largely broken down into 3 types. 1) Many are put on by publications or companies looking for more publicity (e.g. @CNBC or @cbinsights) and aren't financially a big deal for their owners. Add user groups like Epic/Cerner into this /2
Sep 30, 2019 18 tweets 11 min read
Those of you who remember my @BestBuy washer & dryer installation saga from a couple of weeks back may want to gird your loins. Because there is an update coming. And it has even more relevance for consumerism in health care.

Here is the story so far...thehealthcareblog.com/blog/2019/09/2… Ok so I have had the mid afternoon taco snack and can start telling the update to the @BestBuy washer dryer delivery....I hope you are all ready!!
Sep 20, 2019 21 tweets 10 min read
It's amazing but @BestBuy's home appliance service seriously sucks. It has gone off the rails in a massively bad way.

You'd think they'd have a multi-platform CCRM that worked but it's a disaster /1 @BestBuy My washer broke after 90 years--fair enough. And I spent a loong time on a customer IM chat figuring out if there was an available washer that would stack under the still working dryer (that was stacked on top of it). the answer was no /2
May 31, 2019 5 tweets 3 min read
Use an ovulation app? If your data isn’t going to your employer, or Facebook, it might go to a radical anti-abortion group, which funded Femm! “Women's fertility app is funded by anti-abortion campaigners” theguardian.com/world/2019/may… It was @flotracker that was both sharing data with @facebook & targeting ads at users wsj.com/articles/popul… /2