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Brian Scanlan Profile picture
Brian Scanlan
@brian_scanlan
I work at Intercom.
Mar 17 • 24 tweets • 4 min read
We've been building an internal Claude Code plugin system at Intercom with 13 plugins, 100+ skills, and hooks that turn Claude into a full-stack engineering platform. Lots done, more to do. Here's a thread of some highlights. The wildest one: we gave Claude a read-only Rails production console via MCP. Claude can now execute arbitrary Ruby against production data - feature flag checks, business logic validation, cache state inspection etc.
Jun 18, 2021 • 23 tweets • 5 min read
Ok! Here's a thread about one of Intercom's biggest outages 🧵 Many, many years ago I was on my way across Dublin after work on a Friday evening in mid-January. I was out to celebrate my birthday with some friends in Token: tokendublin.ie
Jun 17, 2021 • 6 tweets • 2 min read
Crap but wonderful videos of my fave bands 🧵 - Two of Lush's best songs.