cmdibley 🐀 Profile picture
Tasmanian. Author. Island lover. Turns out I am very left leaning. Living on Nipaluna country. Owned by a Dalmatian.
Oct 11, 2022 5 tweets 2 min read
So @Qantas After being told by Mira in your call centre that I could not transfer the name on a flight to my daughter’s wedding as my husband recently and unexpectedly died, even though she could not tell me why & there not being anything in my 8 pages of Terms and Conditions stating that I could not transfer the name, Mira said she would partially refund the amount paid for my husband’s ticket to his credit card. I advised her the credit card had been cancelled and again that my husband had died. She insisted Qantas could transfer the funds in 8