1) Storytelling: why it's a luxury product and the hype they've been able to build (positioning). @rahulvohra is a natural storyteller, and that is central to the business strategy.
(See linked thread below for more on the luxury mktg angle)
Jul 22, 2019 • 20 tweets • 5 min read
THREAD: I've been looking into how products can purposefully create emotional experiences for users.
@Superhuman is fascinating. The product is operating on two levels: The product itself but beneath it all is a full-blown game.
Let's start with the product for context.
Speed, the main selling point. Of course email should be faster. This is the main positioning point/differentiator and is one everyone understands.