I think this analysis from @IshBaid on the challenges facing cohort-based courses is dead on, but none of them are new.

At @reforge we have built systems to handle each and every one of these problems to build sustained income for operators with strong insights...

My own 🧵

https://twitter.com/IshBaid/status/1513864515808468994

Programs are really hard to build.

Our Insights team is purpose built to translate the experiences of world-class operators into high-quality, evergreen programs. We've done this 20+ times and will do it 100s of times over the coming years.

https://twitter.com/IshBaid/status/1513864519113605120?s=20&t=T30FglLzEIHvkq2c1lS1HQ

Layoffs are the worst part of startup life but they are inevitable.

We have a responsibility as a community to support the people who take these risks when they don’t work out.

Some thoughts on managing a lay-off well:

https://twitter.com/nabeel/status/1225475633389559809

CEOs: Use your networks to support your team. It sucks to tell people your company isn’t working out but you are the best-connected person at the company.

Leverage your network to help your team land on their feet.

1/ Experimentation is a critical tool to move your business and your understanding of customers forward. Unfortunately, most experiments are bad.

What’s the difference between a good experiment and a bad experiment? [credit to @bhorowitz for the style]

reforge.com/blog/good-expe… 2/ Good experiments advance product strategy. Bad experiments only advance metrics.

NBD.

https://twitter.com/SlackHQ/status/1090311523350732800

1/ So.. I take that back. This is actually a really big deal.

Let's talk about the 85k customers number.

Two years ago, it wasn't clear this was possible. It would have been easy to say "we are an enterprise company now, let's focus 100% on those large customers".