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Jul 21 • 6 tweets • 3 min read
Vide Coding Day 11,
So today’s been a time of introspection and reflection. I have learned a lot becoming a ‘vibe coder’ and it has been addictive. For real.
My #1 learning is an old one, re-learned: Building Great Software is Still Hard.
Getting going is easier than ever. 🧵
On the dev tools side, I’ve asked all the best CTOs in my portfolio how much they really benefit from Cursor, Claude Code, et. al.
The consistent answer: net net, no one is giving back their Claude Code. No one. But net net, alone, it lets folks move about 20%-40% faster.
Why? These tools (all really Anthropic LLMs) help everyone do routine work faster, and in fact, some of the best devs I talk to can do 90% of most of their routine work in prompts.
But what about the hard stuff? The stuff that hasn’t been done before? The novel stuff?
What about the planning? The thinking?
What about code reviews and checking the work?
That all takes time.
So net net many are seeing a 20%-40% real productivity boost from Claude Code et. al. Much higher for routine stuff, but net net of all of the job — that’s where it seems to land today.
Jul 18 • 12 tweets • 6 min read
Vibe Coding Day 9,
Yesterday was biggest roller coaster yet. I got out of bed early, excited to get back @Replit despite it constantly ignoring code freezes
By end of day, we rewrote core pages and made them much better
And then -- it deleted our production database. 🧵
You can read the thread here, and all the convos with @Replit. It went rogue again during a code freeze -- and deleted our >production< database.
Rule #00001 my CTO taught me: never, ever, never, ever touch the production database.
Even in 2005, when we launched the first version of EchoSign / Adobe Sign, everything broke. But the database was sacrosanct.
In 2025, 1 Billion+ contracts later, I think no contracts were ever lost in DB. A few corrupted, but none lost.
Yet, Replt went rogued and destroyed our production DB last night.
During a code freeze when it knew to touch nothing. And agreed to touch nothing.
👉Why This Matters: The window for going public with lower growth rates is wide open.
Public markets are rewarding ANY profitable growth right now. Companies that hesitate and wait for “perfect metrics” will miss the easiest IPO environment in years.
✅Action Items: If you’re profitable and growing, don’t wait.
If you’re unprofitable, get to breakeven fast or raise enough capital to survive the next wave. There’s no middle ground anymore.
Jun 1 • 13 tweets • 9 min read
Mary Meeker and the Bond team have released their latest 300+ page annual report, this time all on AI
It's very good but long, so I've summarized the Top 10 Points for B2B and enterprise founders here: 1. AI User Adoption Is Literally Unprecedented
We know this, but still, the numbers do sort of blow your mind:
▶️ChatGPT: 0 to 800MM weekly users in 17 months (vs. Netflix’s 10+ years to 100MM)
▶️Global adoption: 90% of ChatGPT users are outside North America by Year 3 (vs. Internet’s 23 years to reach this level)
👉Why This Matters for B2B: Unlike previous tech waves that started in Silicon Valley and slowly diffused globally, AI hit the world simultaneously.
This means your global TAM expanded overnight, but so did your competition. Every B2B and SaaS company now competes in a global, AI-enabled market from Day 1.
The Kicker: ChatGPT’s daily usage increased 202% over 21 months, with users spending more time per session (47% longer) and having more sessions per day (106% more). This isn’t just adoption – it’s addiction-level engagement.
Mar 2 • 13 tweets • 5 min read
Salesforce has crossed a stunning $40 Billion in ARR
It's passed SAP and now only MSFT + Oracle are bigger in the enterprise
And it's gone all-in on AI, with 5,000 AI AgentForce deals in just 1 quarter!
But ... AI hasn't led to more growth ... yet
5 Interesting Learnings:
#1. Only 21% of Salesforce’s Revenue Today is from … Sales
This has been true for many years, but it often comes as a surprise to those that don’t know the company as well as they know its CRM.
Feb 16 • 12 tweets • 4 min read
Holy cr*p Shopify.
At an $11.2 Billion run rate, it’s growing at a stunning 31%. And it’s accelerating.
In fact, it’s growing the fastest it has in 3 years.
It’s just stunning to see this sort of growth at this scale.
5 Interesting Learnings:
#1. Offline Revenue Up +33%, B2B Growth up 140%
While many think of Shopify as mainly an SMB online solution, its biggest growth now is in its largest customers (who run far more payments through Shopify), in its offline/ in-store business, and in B2B commerce. Relatively speaking, SMB online is softer.
Feb 2 • 11 tweets • 4 min read
So there's one S-tier vertical SaaS leader almost everyone should know more about:
🏘️Procore
$1.2B ARR, SaaS for Construction Management
19% Growth
12% FCF
It almost died during GFC
But today dominates in U.S.
5 Interesting Learnings:
#1. All Growth Today in $100k+ Customers
Procore serves stakeholders of all sizes — but the net new revenue growth is in $100k+ customers. $100k+ customers are growing 18% overall.
Oct 28, 2023 • 11 tweets • 4 min read
So Freshworks hasn't been immune to macro issues, but its bigger customers continue to grow and scale at an impressive rate
It's at ~$600,000,00 ARR today, growing 20%. But the bigger customers are growing much faster.
5 Interesting Learnings:
#1. Bigger Customers Keep Growing, But SMBs Have Slowed
A common theme across tech today. Freshworks has 51,700 customers at around $2k ARR, with a quick sales cycle of just 25 days. But in contrast to their bigger customers, the macro environment — or perhaps market saturation — has led to slowing growth in their SMB segment in 2023.
Sep 24, 2023 • 6 tweets • 2 min read
Klaviyo and Instacart reopened the IPO markets, from a 20 year low
Two great leaders, worth almost $10B now and public, and both priced at high end
But they IPO’d without any “bounce”
A little easy money and greed does help restart markets
We didn’t see that
Klaviyo and Instacart in the end didn’t leave any money on the table
They maximized what they could raise, with the minimum dilution
But no bounce probably leaves the next wave of folks that are strong, but not as strong as Klaviyo or Instacart, in a slightly tougher position
Jun 27, 2023 • 6 tweets • 2 min read
I caught up with a sales rep this week on track to make $350k this year so far — and was miserable
I asked why?
A bad boss? No, he said
A crummy startup? No, it’s fine. No Snowflake, but fine.
Rough commute? No, he still works from home.
What’s wrong then, I asked? How bad can it be?
“I made $500k in 2021, and now am making $350k working twice as hard or harder than back then”
He felt underpaid for working harder in 2023 than 2021
Even though he was still making $350k in today’s macro
He felt very underpaid
Jun 13, 2023 • 23 tweets • 8 min read
Want to get a SaaS start-up going?
Here are my Top 20 Tips to get a SaaS startup going and off the ground: 🔽2️⃣0️⃣🔽
1/ Take your time to find a great co-founder
It may seem like you are in a hurry, but in the end, anything less than a great co-founder will set you back. A bit more here:
saastr.com/add-second-pro…
"Don’t take the easy route. Your customers will want things that are fairly easy to build, and you’ll understand those problems well, because they are adds-on to what you are already selling.
But these rarely move the needle."
Peter Gassner, CEO Veeva
May 21, 2023 • 8 tweets • 2 min read
I can be slow sometimes, but it’s taken me a while to understand what’s >different< in SaaS in 2023
Budgets are tighter, but SaaS is still growing, folks are still buying more software than ever
Here’s what’s different:
2023 is the first time SaaS itself got harder since 2005
SaaS has never been truly easy outside of a window from mid-2020 to late 2021
But every year, it got easier and easier. Not easy, but easier and easier:
May 19, 2023 • 4 tweets • 1 min read
One of toughest things about fundraising today is startups that are doing well but have fallen just below “the funding line”
E.g., a SaaS startup growing 100% at $5m ARR might get easily funded
If macro issues slow growth to 80%, that’s still pretty darn good. Just not enough.
If the segment has been hard hit by macro issues, then shouldn’t 80% be good enough in 2023?
My rough learnings: the later the stage of the VC, the more they will lean in here a bit
If you are at $50m ARR and growth has slowed to 60% from 80%, a growth VC may take that risk
May 18, 2023 • 11 tweets • 2 min read
2023 is turning out to be even harder to raise VC capital than 2022. And 2021 feels like eons ago
SaaS multiples are at fresh lows, and slowdown that first came to late stage is now hitting seed
10 Simple Suggestions on How to Make Fundraising a Smidge More Successful in 2023:
#1. Don’t Set Super Tight Deadlines If They Aren’t Real
Stop telling VCs they have a week to decide, if you can’t 100% back it up. Have 2 offers in hand? For sure, be aggressive. But don’t play timing games. Folks will just walk.
May 7, 2023 • 6 tweets • 3 min read
Freshworks is another SaaS and Cloud leader that yes, has seen some slowdown -- but still >beat< expectations
They are now at an incredible $560,000,000 in ARR, growing 23%
5 Interesting Learnings:
#1. NRR Still Impressive at 107% Given Many SMB Customers, Although Down Year-over-Year from 115%
For those of us who sell to B2B customers small, medium, and larger, it can be super helpful to see what’s happening with a leader like Freshworks. Their NRR remains relatively… twitter.com/i/web/status/1…
May 5, 2023 • 10 tweets • 3 min read
So Cloudflare grew a stunning 37% at $1.2 Billion in ARR ... but that doesn't mean it was easy :)
And they were kind enough to give us a deep dive on just what's gotten harder these days and what hasn't:
#1/ New customer growth slowed to 13%, down from 24% a year ago and 32% in… twitter.com/i/web/status/1…
#2/ Their top reps are still closing, and closing well — at 129% of quota.
And their productivity is only down 1%. “The top 15% of our sellers have achieved 129% of quota over the last four quarters.”
May 4, 2023 • 4 tweets • 2 min read
HubSpot crosses:
- $2 Billion in ARR
- Growing 27%
- $214m in trailing free cash flow
Pretty epic
#smbforever
And like almost everyone, they’ve gotten a lot more efficient the past 12 months:
May 3, 2023 • 12 tweets • 3 min read
We’re in the second year of the VC Downturn. No need to pity your VCs. But it does add … stress.
Here are my best 10 ideas to keep your board and investors calmer, happier — and on your side. It’s worth these relatively small investments of your time:
🔽🔟🔽
#1: Respond to emails
You don’t need to take their suggestions. But reply. Many founders just don’t reply to emails from their investors. Think of them as quirky, large customers. You don’t have to do what they ask. But reply promptly if possible. If you don’t — they worry.
Apr 29, 2023 • 11 tweets • 2 min read
New sales reps are taught … a lot of things they shouldn’t be. And it leads to a lot of lost revenue.
10 Things New Sales Reps Are Taught. That Maybe They Shouldn’t Be:
🔽🔟🔽
#1: “Be careful of prospects that waste your time.”
Yes, your time is precious. But this is backwards. Almost no one wants to waste a salesperson’s time. Talking to sales isn’t fun. A prospect inbounds because they have a need. Treat them with respect. Watch your sales go up.