Owner of The Onion. Entrepreneur, ex-CEO and cofounder of Twilio. NYT Worst Selling author.
Apr 26 • 6 tweets • 1 min read
Alright, the news is out.
Yes, I bought The Onion.
Why?
1/4
The Onion is an institution, a national treasure, and we need it. But its success is based on something different than most media companies. The Onion has been stifled, along with most of the Internet, by byzantine cookie dialogs, paywalls, bizarro belly fat ads, and clickbait content. And we’ve had enough. The Internet sucks, and it’s time we made it better. It’s time to focus on customers – end users – again.
2/4
Aug 9, 2021 • 13 tweets • 3 min read
I am opposed to the recall of Governor Newsom here in California. I wanted to briefly walk through why this is important, and encourage CA citizens to vote in the upcoming recall election.
I think Governor Newsom has led California well during the pandemic, and while it's not been perfect, he's led with science and (generally) reasonable policies. But even if you reasonably disagree, there are compelling reasons to be against the recall...
Watch the interview, I think it's very misguided. I respect Frank and Snowflake, but this is a bad take.
Building a diverse company, where every talented person, regardless of background, can contribute and be successful is not a "distraction"... it's a key job of a CEO.
Jun 4, 2021 • 4 tweets • 2 min read
Loved being a guest on @BenFolds' new Podcast on creativity! He's had musicians, actors, tap dancers... but I surprised Ben by the fact that CODE IS CREATIVE too! open.spotify.com/episode/0zZiSQ…
And also, this happened. It's a long story...
Each year, Twilio celebrates the Telephone's Birthday as a company holiday. Usually it provides our employees a nice long weekend that's uniquely Twilio.
But this year, we've expanded it to 5 days in recognition of everybody's need for self-care a full year into the pandemic.
Leaders often tell people to take time off that they need -- but when your co-workers are working, let's be honest, so are you. So a company-wide holiday (with a few exceptions for necessary on-call and support coverage) is really the only way to truly give people a break.
Apr 2, 2021 • 8 tweets • 1 min read
Renting a house this week and all it has for TV is what’s built into the Samsung Smart TV. It has a set of OTT channels called TV Plus. One channel is all Bay Watch. That’s it. Only Bay Watch 24/7.
Let’s talk about this...
First of all, what’s up with the paramilitarized lifeguard situation? They have more heavy equipment with sirens and lights.... boats, trucks, skidoo’s, boats with seadoo’s on them.
WTF happens on this beach?!?
Dec 18, 2020 • 10 tweets • 3 min read
🧵 With many of the Valley’s richest companies fleeing the Bay mid-pandemic, I feel compelled to speak out. There’s no question that California is imperfect. The cost of living, taxes and policies, among other things, make it difficult for lots of people to succeed here. (1/9)
I fully understand, respect & support the desire to seek out more affordable locations when the opportunity presents itself. People need to do what’s best for them, their family and well-being & I respect those decisions. (2/9)
Nov 2, 2020 • 10 tweets • 2 min read
Today marks the beginning of @twilio's journey to combine @segment's market-leading customer data platform with Twilio, which will accelerate our vision to build the world's leading customer engagement platform. twilio.com/blog/twilio-ac… (1/10)
By bringing Twilio and Segment together, we will help businesses build a foundation of actionable insights critical to engaging with customers based on their needs and preferences to deliver a positive, seamless and effective customer experience. 2/10
Apr 22, 2020 • 25 tweets • 7 min read
Settling into Week 6 of @twilio's COVID response, thinking about how much has changed, and how quickly it's changed. But as leaders, the process to manage through change can be constant. I wanted to share how we've responded to the onset of COVID. First some context… [Thread]
On Monday March 9th, I began a customer roadshow with one of my board members. That day, we were visiting execs at a large Wall Street bank. (That was the day the Dow lost 12%, yet there was a sense of calm.)