Jordan Ross Profile picture
Helping agency owners exit their operations and build 7-8 figure operational machines | Worked with 800+ agencies @ https://t.co/sBRiJmxzKM
I Am Zed Profile picture begrateful Profile picture Dokaben Profile picture Christabel Charles (we’re hiring!) Profile picture Rui Martins Ferreira Profile picture 8 subscribed
Apr 21 12 tweets 3 min read
Im about to take off for 1-2 months straight with no work

This is my third year in a row doing this

Here is what I've learned from my prior two years off Image I take a consecutive month off (annually) for a few reasons:

1- Everyone is full of shit online I do this to show I’m a practice leader, not a thought leader

2- If I can do this for my business, we can do this for yours (DM me to learn more)

3- Stress test my business
Jul 21, 2023 14 tweets 3 min read
I have worked with 600+ clients over the years

The worst mistake agency owners make is thinking SOPs will solve their operational problems

This is the main reason they can't blow past 8 figures

Here's how you leverage a training matrix to build a multi 8 figure business If you want to scale your agency beyond 8 figures, you need the right SOPs and training.

SOPs teach people what to do

Training, on the other hand, teaches people how to think
May 16, 2023 22 tweets 5 min read
I see so many 8-figure agency owners complaining about:

•Too little time
•Too much work
•Not enough freedom

There’s a simple fix

Training your team to work at your standard

Here are 4 steps that my agency uses to train my team to deliver exceptional results

A thread🧵: Image I have audited hundreds of agencies in the last 4 years

I can say beyond a shred of doubt that most of you don’t have the right talent to scale

Result: You are stuck in the agency prison with no exit

If you want to make $250k per month with your agency
Apr 1, 2023 14 tweets 3 min read
CHURN will K*LL your agency

Luckily for you, we've helped 600+ agency owners reduce churn & improve retention with our 3-step formula

I'm going to share it with you today so you can implement it and see obvious improvements within your next payment cycle

A thread🧵: Image 80% of you live with the threat of client churn every month

It’s simply a reality of the work you do

Losing clients every month means you always have to be on the hunt for new business—even when you’re operating at full capacity
Mar 31, 2023 25 tweets 5 min read
IF YOU’RE an agency owner who’s TRAPPED in the agency prison,

Then THIS roadmap WILL SET YOU FREE . . .…

We used it to help a young agency owner scale to $1M and make an all-cash exit—all without being tied up in day-to-day operations

STEAL IT NOW👇 If you want to build a million-dollar business—& then sell it

Then this thread’s for you

Here’s everything we did for Sam Lister to help him scale & exit GRACEFULLY

Let’s get started
Mar 24, 2023 22 tweets 5 min read
The biggest PROBLEM for 80% of agency owners is this:

THEY'RE NOT LEVERAGING DATA!

They're running on autopilot–without planning for:

• Capacity
• Hiring
• Churn

Here's how you use my forecasting model to plan ahead & take control of your business with ease: There is a crisis in the agency space!

More than half (probably closer to 80%) of agencies below 1M ARR don’t know how to forecast & leverage data to hire and bring in new talent.

Now you may ask,

“What should I be forecasting in my business?”
Mar 22, 2023 8 tweets 3 min read
Over the past 4 years, we’ve helped 600+ of the best agency owners scale by automating their internal operations

Give me 5 minutes, and I’ll show you the exact blueprints we followed to help them build the dream, not a prison

Thread🧵 Successful Scales #1 @wizofecom

Wiz was struggling with:

>Getting out of the day-to-day operation
>Streamlining team management

After working with 8F he:

>Doubled revenue in 60 days
>Increased LTV by 60% Image
Mar 3, 2023 23 tweets 6 min read
I’ve audited 1000s of agencies—& helped 600+ to scale 7 figs & beyond

I know for a fact that you can’t scale to $100k/mo & beyond with a mediocre team

Instead of playing the blame game—focus on these 6 steps to build a high-performing, dream team for your agency: 🧵 1. Onboarding Expectations

Your team has the ability to succeed—but when they are given ambiguous directions, they go back to their old habits

Set realistic and clear expectations for your new hires and team - so they and your agency thrive

Here's the list:
Feb 28, 2023 17 tweets 4 min read
How to create effective SOPs in 5 simple steps so you can automate your operations & scale your agency faster in 2023

A masterclass thread 🧵 90% of agency owners struggle to scale over $10,000/month because:

They try to scale quickly without systems & SOPs on hand

Which leads to inconsistent revenue & difficulty delivering exceptional results
Feb 16, 2023 4 tweets 1 min read
After working with hundreds of agency owners

I am absolutely shocked by how many of them do not know how to set up their Systems & SOPS correctly

Here's the structure I share with our clients so they can automate their internal operations...

Save this: 1. What is the system?
2. What roles are involved in the system?
3. Which role is specifically RESPONSIBLE for the system?
4. What is the "Definition of DONE" for the system
5. Create a step-by-step overview of what the system is (checklist style)
Feb 15, 2023 4 tweets 1 min read
Too many agency owners focusing on acquisition

Not enough agency owners talking about LTV

Without the right systems in place for

1. Your onboarding
2. Your deliverables

You will lose clients

If you want to improve your agency's LTV, then follow these steps: 1. Figure out an onboarding flow

> Get a list of all the accesses you will need from your clients,
> Jump on a call with your new client to understand what their goals are + their branding
> Onboard your team internally so they are aligned with the client's goals
Feb 13, 2023 25 tweets 7 min read
I have helped hundreds of agencies scale beyond $1,000,000 a year through the right systems

Clients did this by following my 8 step roadmap for automating their internal operations

We charge $2000/mo for this roadmap, but today you will get it for free

A masterclass thread I have not found ONE single agency that has had elite operations

This 8 step plan will give you the foundation to scale to 9 figures
Feb 11, 2023 4 tweets 2 min read
One of my best podcasts ever

We helped a client at 180k MRR in 9 months

Imagine

Scaling up rhis much
Fully removing yourself from the business ad operations while doing so

My client and I broke down exactly how we did that

Check it out below: Listen here:
anchor.fm/how-to-scale-a…
Feb 7, 2023 22 tweets 5 min read
The fastest way to start making $15k/month:

Start an agency.

Building one from scratch looks complicated. But it doesn't have to be.

Everything you need to know to get to 5-figures per month laid down in 7 steps👇 1/. Pick your best skill

Make a list of all the business skills that you're good at.

For example...
Feb 1, 2023 14 tweets 4 min read
You can literally add an extra $1,000,000 in revenue to your agency

With this one simple strategy...

I just implemented it for a Facebook ad agency

And it will take him to $200k/mo in the next 90 days...

What is it? Cross-selling.

Here's how we will do it (Copy this) 1- Time

This founder is stuck in the operation and doesn't have time to scale

He is:

>Head of operations
>Head of marketing
>Head of sales

The initial plan is to fully remove him from the operation to get his time back

The we will implement the cross sell

Here is how:
Jan 27, 2023 13 tweets 7 min read
My business crossed the $2,000,000 ARR run rate this month

We are now working with nearly 120 active clients

If I can do this, so can you

Origin story thread🧵 I started working Amazon Fulfillment back in summer of 2016

The only reason I went to that company was to:

>Become an entrepreneur
>Learn how to become an elite leader
>Study from the greatest operators of all time
>Learn how the best business in the world runs their business
Jan 23, 2023 16 tweets 5 min read
How we added $30,000 MRR in 3 months for this one agency owner in 2022: Image Before partnering with us, @LegacyBuilder__ was facing similar issues many agency owners face:

>Hitting capacity & unable to take on more clients
>Limited time to grow the business
>Stuck in the operation

We took 5 steps to increase his MRR by 30K MRR
Jan 16, 2023 30 tweets 5 min read
This is me and my wife on a boat in Italy

I was on a 30-day Europe trip..... while my $1,000,000+ business ran without me

That's because I designed my business to run without me

Here's how you can do it too Image I run a consulting business. We help agency owners 10X through operations and systems

But my delegation framework works for every type of business

The 10-step Delegation Framework
Jan 12, 2023 27 tweets 6 min read
From $5k/mo to $100k+/mo

We helped David Riggs scale Pneuma Media into a million-dollar operation within 8 months (currently exceeding 3M ARR)

Here’s our 6-step framework we used to scale the brand quickly: 🧵 1- Built his Operating System

By my definition, the agency operating system is where you house all SOPs, trainings and internal documents

Everything in your project management software should reference and be built in accordance with the OS
Jan 8, 2023 7 tweets 2 min read
When we met Tim Keen from Loop Club, he was struggling with:

>Burnout
>Inability to scale
>Being needed in the operation

After working with 8F he:

>Exited day to day operations
>Sold his company

Here is what we taught him Image 1- XDS (Cut, Delegate, Systemize)

The first thing we did with Tim was study his time

He was spending too much time in the day to day operation, managing accounts and team members

We built a strategy to remove him from the operation
Jan 7, 2023 9 tweets 3 min read
Successful Scales #7: With @wizofecom

Wiz was struggling with:

>Getting out of the day to day operation
>Streamlining team management

After working with 8F he:

>Doubled revenue in 60 days
>Increased LTV by 60%

Here is what we taught him
Mini thread on ops 🧵 1. Templatize workflow

The first step we took with wiz was to outline and standardize his process, front to back

By doing this, this outlined:

>Every step in the process
>The owner of each step
>SOPs needed to make