I'm really lucky to have a continuing academic job at Sydney Uni. I have great colleagues, students are awesome, and I’m proud to be working with them on some terrific teaching and research initiatives. But there are some things driving me nuts at this place right now. Thread. Staff in Student Services are required to ‘code’ every minute of their working day. If they’re on a call helping a student or staff member, they code the call, their response time is measured. If they take a toilet break, or make a personal call, they need to code that too.